What are the responsibilities and job description for the Strategic Operations Coordinator - Phoenix, AZ position at comprehensivemobilecare?
Strategic Operations Coordinator
Comprehensive Mobile Care (CMC)
About Comprehensive Mobile Care
Comprehensive Mobile Care (CMC) delivers on-site dental, vision, podiatry, and audiology services to senior communities across 24 states. As a family-founded healthcare organization, we focus on preventive care delivered with dignity, consistency, and compassion. Every visit matters, and every operational detail behind that visit does too.
Why This Role Matters
This is a core operations role. As a Strategic Operations Coordinator, you will own your market, ensure visits run smoothly, and keep providers, facilities, and internal teams aligned. Your work directly impacts patient access, provider efficiency, and overall care quality. If you enjoy building structure, solving problems, and taking accountability for outcomes, this role is for you.
What You’ll Do
Own Scheduling & Daily Operations
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Manage and optimize provider schedules to ensure efficient, on-time patient care
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Coordinate closely with facilities to confirm readiness and expectations ahead of visits
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Identify and resolve scheduling conflicts, coverage gaps, and last-minute changes
Drive Operational Coordination
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Track and manage lab-dependent cases across specialties (optometry, podiatry, dental, audiology)
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Partner with field teams and facility contacts to keep care moving without delays
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Build and maintain tracking systems that improve follow-through and reduce errors
Market Ownership
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Maintain accurate, forward-looking calendars for all assigned facilities and specialties
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Spot inefficiencies and proactively improve workflows within your market
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Serve as the primary communication point, keeping everyone aligned and informed
Support Field Teams
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Confirm provider readiness prior to visits and address issues before they escalate
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Ensure timely submission of documentation and reports
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Act quickly when logistical issues arise, providing clear solutions and next steps
What We’re Looking For
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Highly organized, detail-oriented, and comfortable managing multiple priorities
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Strong communicator who builds trust with both internal teams and external partners
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Proactive problem-solver who doesn’t wait to be told what needs fixing
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Motivated to grow within an operations-driven healthcare organization
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Comfortable using Excel, Word, and electronic health record systems
What We Offer
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Competitive starting salary
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Clear growth paths into logistics, account management, sales, and broader operations roles
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401(k) with employer match
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Comprehensive medical, dental, and vision benefits
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A mission-driven team where your work has a real, visible impact
Why CMC
At CMC, operations aren’t behind the scenes — they’re the backbone of everything we do. If you want ownership, accountability, and the chance to directly improve care for thousands of seniors, we’d love to meet you.