What are the responsibilities and job description for the Care Coordination Specialist position at comprehensivemobilecare?
About Us:
Comprehensive Mobile Care (CMC) is the leading provider of onsite dental, vision, podiatry, and audiology services to senior facilities across 24 states in the U.S. We are deeply committed to providing preventive healthcare with dignity and compassion, serving thousands of seniors every day. As a family-founded company, our core belief is that every participant’s care truly matters.
Why Join Our Team:
Take ownership of your market and grow your career.
Be part of an operations-driven role critical to our organization's success.
Develop into future roles in sales, logistics, account management, and beyond.
Join a supportive, mission-focused environment where your ideas matter.
What You Will Do
Manage daily scheduling across multiple clinical sites, aligning provider availability with patient demand
Coordinate services across specialties, including dental, optometry, audiology, and podiatry
Work closely with center staff to build accurate schedules while respecting each site’s workflow
Maintain strong, professional relationships with partner centers through consistent and clear communication
Serve as a primary point of contact for scheduling updates, changes, and issue resolution
Monitor schedule utilization, identify gaps, and adjust to improve efficiency and patient access
Communicate updates clearly with providers, field teams, and partner sites
Track no shows, cancellations, and reschedules to support data driven scheduling decisions
Support day of operations by troubleshooting scheduling issues in real time
What You Bring
Strong scheduling experience across multiple providers or locations
Ability to manage competing priorities and high volume coordination while maintaining professionalism
Clear, concise, and professional communication skills across email, phone, and internal platforms
Ability to build trust with center staff without disrupting their daily operations
Comfort working with scheduling platforms and operational tools
Understanding of patient flow, clinical operations, and provider workflows
What Sets You Apart
Experience coordinating care across multiple sites or regions
Strong relationship management skills with external partners or clinical teams
Ability to balance patient needs, provider capacity, and operational goals without creating friction
Why This Role Matters
You directly impact patient access to care and the strength of our center partnerships. Your ability to communicate clearly, stay organized, and build trust ensures smooth operations across all sites.
What We Offer:
Competitive starting salary.
Clear career pathways toward roles in logistics, sales, and account management.
401-K plans with employer match.
Comprehensive healthcare and insurance coverage.
Opportunity to make a tangible difference in senior healthcare.
Join us at CMC, where your role directly impacts the quality of life for thousands of seniors every day.