What are the responsibilities and job description for the ServiceNow Solution Architecture position at Comprehensive Resources Inc.?
Role : Solutions Architect (ServiceNow IRM/GRC)
Location : Remote
Experience : Min. 10 years
ROLE OVERVIEW :-
Solution Architect for ServiceNow IRM (Integrated Risk Management), supporting Governance, Risk & Compliance (GRC) within the Financial and Non-Financial Risk Engineering org. This role supports the Risk Compliance Enhancement (RCE) program a regulatory-driven initiative consolidating GRC capabilities onto the ServiceNow IRM platform. Program has been underway 2-3 years, with major delivery starting in the past year and multiple releases planned through 2027.
This is a hybrid Solution Architecture / Senior Engineering role most hands-on dev is done by the APAC engineering team, while NA houses senior engineering, architecture, and business-facing work. Candidate should be comfortable at both levels: high-level architecture AND hands-on technical guidance when needed.
Must Have :-
ServiceNow IRM (Integrated Risk Management) this is the #1 priority, more important than general ServiceNow experience
Governance, Risk & Compliance (GRC) background
Experience implementing regulatory/compliance capabilities
Enterprise environment experience, financial institutions strongly preferred
Solution architecture experience, comfortable staying hands-on
Strong communicator, active in Agile ceremonies
Demonstrated ownership/accountability
Preference for out-of-the-box ServiceNow solutions over customization
Snowflake integration exposure
Data Mesh exposure
Regulatory program experience
Local to Chicago strongly preferred
ADDITIONAL QUALIFICATIONS (broader systems/data architecture angle) :-
Proven experience in engineering and software architecture design
Strong experience building data pipelines & data processing architectures using Azure Cloud & NoSQL
In-depth knowledge of Java, JavaScript, Python, etc.
Solid knowledge of OS and databases
Experience building data warehouse architecture
Snowflake or Redshift experience
RESPONSIBILITIES :-
Design solutions within ServiceNow IRM; translate business requirements into technical architecture
Recommend OOTB ServiceNow capabilities before customization
Participate in technical delivery when needed; support engineering efforts
Collaborate with global (APAC) engineering teams
Assess current systems architecture and recommend improvements
Resolve technical problems as they arise
Provide supervision/guidance to development teams
Research emerging technologies and propose changes
Communicate technical issues and business impact to stakeholders
Provide updates on development processes, costs, and budgets