What are the responsibilities and job description for the Program Manager - Youth Mobile Outreach position at COMPREHENSIVE HEALTHCARE?
Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.
What are we looking for in a Program Manager?
The Program Manager provides clinical supervision and administrative oversight of assigned staff. Responds to requests for outreach by community partners, schools, law enforcement and families to meet with youth identified as experiencing a crisis. Provides crisis services and uses clinical judgement within the scope of their education and training to de-escalate and stabilize the individual and family in crisis and assist them in next steps. Provides triaging, screening and an assessment to determine contributing factors to the crisis, relevant history, strengths and available resources. Provides stabilizing support, skill building and care coordination to connect youth and family to resources for ongoing care. Participation in on-call required.
Program Manager duties may include:
- Provides a combination of direct service and service coordination, with internal and external resources, to assist the client with achieving identified treatment plan goals.
- Demonstrates a comprehensive knowledge of community services and resources (including peer, natural, and community supports) and actively encourages individuals to access them.
- Advocates for the client when appropriate to attain services and benefits to further recovery goals.
- Demonstrates and utilizes knowledge of development in children, youth and young adults.
- Demonstrates and utilizes knowledge and understanding of behavioral health problems in children, youth and young adults.
- Demonstrates and utilizes knowledge of and ability to work with issues of confidentiality, consent and capacity.
- Demonstrates the ability to collaborate and coordinate with family, parents, caregivers and community and natural supports.
- Communicates effectively with children and youth of differing ages and developmental levels.
- Conducts and documents on-going clinical supervision consistent with Comprehensive Healthcare’s policies and procedures, and consistent with the requirements for the supervised employee’s professional credentials.
- Assesses clinical skills, gives constructive feedback, and provides (or arranges for) training and coaching to promote the development of technical skills, therapeutic approaches, and strength-based interventions appropriate for the client population served.
- Creates a continuing education plan and designs and tracks learning objectives to support new skill development consistent with job requirements.
- Utilizes appropriate crisis intervention techniques for client stabilization.
- Accurately screens for risk to self, others, property and the presence of grave disability and makes appropriate referrals.
- Documents and reports and/or notifies as required by law.
- Applies QPRT (Question, Persuade, Refer or Treat) principles in assessing risk and in safety and treatment planning.
- Develops and documents appropriate safety plans.
Qualifications:
- Masters Degree in Social or Behavioral Science or related field.
- Washington State Agency Affiliated Counselor Registration.
- Drivers License
What Comprehensive Healthcare Can Offer You
Training and Development
- A variety of career opportunities in a wide range of settings with room for mobility and promotion
- Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
- Clinical supervision toward licensure, if applicable
Innovative Program & Services
- A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
- Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
- Joint Commission-accredited organization committed to continuous quality improvement
- Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services
Excellent Benefits
- Competitive salaries within our communities and industry
- Healthcare coverage for employee and qualified family members
- Generous vacation, paid holiday and sick leave policies
- Access to Employee Assistance Program services
- Agency-funded retirement plan with contributions equal to 5% of compensation
- Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
- Agency-funded life and disability insurance program
- Tuition reimbursement program to support employees pursuing additional education
- Employer-funded student loan repayment assistance
Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.
Salary : $79,019 - $118,529