Network Services Manager

Description

Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in a Network Services Manager?

We are looking for a strategic and technically skilled Network Services Manager who can lead the design, implementation, and maintenance of enterprise-level IT infrastructure. This individual must demonstrate deep expertise in managing physical and virtual server environments, complex networking systems, and modern cloud-based tools like Microsoft 365 and Azure Active Directory.

The ideal candidate will bring strong leadership capabilities to supervise and mentor technical staff, guide project execution, and drive operational excellence. They should be experienced in developing documentation, ensuring compliance with IT policies, and collaborating across departments to align technology with organizational goals.

A successful candidate will also possess a proactive approach to troubleshooting, cybersecurity, and disaster recovery planning. We value someone who can manage budgets, support strategic initiatives, and continuously evaluate systems for improvement and resilience.

Network Services Manager duties may include:     

• Designing, implementing, and managing enterprise-level servers (both physical and virtual), network switching and routing, remote access systems, and data center infrastructure.

• Monitoring the health, performance, and resources of data center systems, networks, and applications to ensure optimal operation and availability.

• Maintaining complex Microsoft Windows Server environments, including Active Directory, Group Policy, Exchange, SQL, RDS, DNS, DHCP and IIS.

• Developing and maintaining M365 environment and tools, including Azure Active Directory, InTune, Exchange, and Entra. 

• Developing technical and operational documentation, including policies and procedures for network infrastructure, disaster recovery, ITSM and security. 

• Providing supervision and leadership to technical staff, including performance evaluations, coaching, and development planning.

• Participating in hiring, training, and onboarding of new IT staff in collaboration with Human Resources.

• Ensuring compliance with program plans, safety standards, and quality service delivery requirements.

• Assisting with budgeting and resource planning for the IT team.

• Collaborating across multiple departments to support IT needs and strategic initiatives.

• Troubleshooting and resolving network issues, including diagnosing hardware and software failures and implementing appropriate fixes.

• Researching and implementing security protocols and tools to safeguard data, networks, and infrastructure.

• Planning and executing disaster recovery strategies and backup systems.

• Project Planning and management for IT projects. 

• Occasional local travel may be required 

Qualifications:

• Bachelor’s degree in computer science, information science, or related field, or equivalent experience. 
• Six years of relevant experience, with an emphasis on Microsoft, VMware, and Cisco solutions
• Previous experience within the healthcare field preferred.
• Previous management experience preferred.

What Comprehensive Healthcare Can Offer You

Training and Development

• A variety of career opportunities in a wide range of settings with room for mobility and promotion
• Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs

Innovative Program & Services

• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits

• Competitive salaries within our communities and industry
• Healthcare coverage for employee and qualified family members
• Generous vacation, paid holiday and sick leave policies
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
• Agency-funded life and disability insurance program
• Employer-funded student loan repayment assistance through Candidly

Qualifications

Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.

Salary : $95,098 - $118,872