What are the responsibilities and job description for the Tier 1 Help Desk Technician position at CompQsoft?
- Must be a team player. Training provided.
- Customer service skills (experience with call centers/help desk)
- Technical troubleshooting
- Desk-side tech support (keyboards, mice, printers, monitors, desk set ups, conference rooms)
- Ability to understand technical instructions
- Ability to work in a closely supported/supervised position
Clearance: Active Secret or Interim Secret
Certification: A or network required (SEC , CND, CCSP, GFACT, GSEC, FITSP-O, GISCP, CASP , CISA or CCNP Security also acceptable. Sec or SSCP would be ideal.