What are the responsibilities and job description for the Electrical Field Technician position at Compound Electric Corporation?
About Us
Compound Electric is a small electrical business in Northern California operating across eleven counties from Lake Tahoe to San Francisco. We are a team of professional and customer-centric employees servicing residential to commercial electrical projects. We are growing rapidly as a business and will have many new opportunities as we continue to expand.
Overview
The Field Technician is responsible for safely troubleshooting, installing, and repairing electrical systems in residential and commercial buildings throughout the East Bay Area of Northern CA. This position is paid hourly and the rate is determined on experience. Mileage will be reimbursed at the federal rate for use of a personal vehicle. The purpose of this position is to serve all clients of Compound Electric with electrical needs in a timely manner. This scope of work is not physically demanding and requires minimal physical labor (mostly troubleshooting and customer service). The Field Technician provides the highest level of customer service and executes each project with integrity.
Job Duties
- Executes lightweight electrical work at a fast pace in a minimally physical role
- Communicates with clients to establish job scope, details, and related costs
- Articulates all job related questions and concerns immediately to management
- Reviews electrical concerns and quickly troubleshoots genuine cause of failure
- Coordinates with team members as needed while repairing electrical items
- Submits detailed reports for completion of all assigned jobs
Measurements of Success
- Arrives to each job site on time and prepared with tools and materials
- Average customer service rating of 4 out of 5, or higher
- Completion of a minimum of 8 home warranty appointments daily, if assigned
- Completion of private electrical jobs in the estimated timeframe determined
- Improvement of Compound Electric’s service
- Adherence to all job duties as described
Qualifications
- Highschool diploma or equivalent
- 1 year minimum electrical experience
- 1 year minimum customer service experience
- Minimum 6 months of wiring new residential construction experience
- Basic understanding of electrical circuitry and theory
- Preferable experience in home warranty service calls
- Ability to quickly troubleshoot electrical installation and possible failures
- Own a reliable vehicle with auto insurance coverage
- Own a variety of electrical and general hand tools
- Own a reliable cell phone with data coverage for use of Dispatch Manager app
- Must be very organized with ability to submit clear and concise job reports
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: One location
Salary : $20 - $30