What are the responsibilities and job description for the Multi System Technician position at Comporium?
Comporium is a diversified communications company providing a Quintuple Play of five services -- voice, video, data, wireless and security -- at the retail level; as well as, providing security monitoring and media services for its industry customers. Under this concept, the Comporium Group is uniquely positioned to offer customers a one-stop-shopping for all their communications needs.
Job Profile SummarySUMMARY
Responsible for installing telephone, video, and HSI over HFC and POTS networks in residential environments. Basic computer networking and integration of services with customer owned equipment is required.
RESPONSIBILITIES
Install telephone, video, and HSI in an efficient, customer friendly, and safe manner to meet all Comporium standards.
Integrate customer equipment with Comporium services.
Train customers on services provided to ensure satisfaction.
Operate company vehicle in a safe and courteous manner.
Identify opportunities to provide additional services and upgrade current services. Complete the sales process.
Other responsibilities as assigned by supervisor.
REQUIREMENTS
High School Diploma required; technical training preferred
Minimum of 1 year of customer service with experience in Communications preferred; IT, Electrical, or other technical field experience required.
Self-motivated learner with a great attitude, strong technical aptitude, and a commitment to delivering exceptional customer service. Must be able to communicate effectively with customers.
Organizational skills, punctuality, and regular attendance is required.
Must be able to lift up to 80 lbs., climb, stoop, kneel, crouch, crawl and work in confined spaces.
Good driving record.
We firmly believe that our company is only as good as the people we employ. Join a company that values its employees and rewards them for a job well done
Equal Opportunity Employer/Contractor