THC Dispensary Secretary/Receptionist

Job Overview
We are seeking a reliable, professional, and personable individual to join our team. This role serves as the first point of contact for customers entering the facility, ensuring that every individual is greeted with a warm and professional demeanor while verifying legal entry requirements. The ideal candidate will be organized, detail-oriented, and capable of managing a variety of administrative and customer service tasks in a fast-paced environment.

Responsibilities

• ID Verification: Check and verify government-issued identification to ensure all customers are 21 years of age or older before entry.
• Front Desk Operations: Greet customers warmly and professionally; provide accurate information regarding the business and its operations.
• Phone and Email Communication: Answer incoming calls and respond to emails promptly and professionally; address customer inquiries or direct them to the appropriate department.
• Administrative Support: Assist with routine office tasks such as filing, data entry, scheduling, and maintaining records.
• Facility Presentation: Ensure the front desk area is clean, organized, and welcoming at all times.

Skills & Requirements

• Must be 21 years of age or older
• High school diploma or equivalent (Associate degree or administrative certification preferred)
• Previous experience in a receptionist, front desk, or administrative role
• Strong communication skills—both written and verbal
• Proficient in Microsoft Office Suite and general computer use
• Professional appearance and demeanor
• Friendly, calm, and confident when dealing with the public
• Ability to maintain discretion and confidentiality

Preferred Qualifications

• Prior experience in the cannabis or regulated retail industry
• Bilingual abilities (Spanish preferred but not required)
• Familiarity with basic security protocols

Work Environment:
This position is primarily based in the front office of a secure facility. It involves prolonged periods of sitting or standing and occasional movement throughout the facility.

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Employee discount

Schedule:

• Day shift
• Evening shift

Experience:

• Secretary: 1 year (Preferred)
• Cannabis: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Austin, TX 78745 (Required)

Ability to Relocate:

• Austin, TX 78745: Relocate before starting work (Required)

Work Location: In person

Salary : $15