Referral Coordinator

Referral Coordinator
(Temp-to-Hire)
Vero Beach, FL
Hours:

• Monday – Friday 9:00a – 5:30p

Responsibilities:

• Manage the complete referral lifecycle by scheduling diagnostic testing and specialty appointments, reviewing details with patients, and tracking status updates to ensure timely care
• Process prior authorizations and communicate directly with insurance companies to secure approvals for specialty services and medical supplies
• Maintain accurate patient registration and comprehensive electronic health record (EHR) documentation, including demographics, clinical background, insurance details, and consult reports
• Serve as the primary system navigator and patient advocate, fielding inquiries, addressing concerns, and coordinating timely care between patients, families, and insurance carriers
• Track and request medical records and reports, ensuring patient charts remain up to date regarding specialist visits, hospitalizations, and emergency room encounters
• Reduce missed appointments by sending timely reminders via mail or phone and proactively following up to confirm attendance
• Collaborate within a multidisciplinary healthcare environment while upholding professional standards, adhering to hospital guidelines, and optimizing reimbursement processes

Qualifications:

• High School Diploma or equivalent
• EMR and scheduling software experience
• Microsoft Outlook proficiency
• Healthcare experience (1 years)
• Bilingual preferred

Compensation:

• $18-20/hr

...Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP