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Patient Service Coordinator

Complete Staffing Solutions
Waltham, MA Full Time
POSTED ON 8/6/2026 CLOSED ON 9/4/2026

What are the responsibilities and job description for the Patient Service Coordinator position at Complete Staffing Solutions?

Patient Service Coordinator
Waltham and Newton, MA
Hours:
  • Monday – Friday 8:30a – 5:00p
Responsibilities:
  • Scheduling patient visits, radiology tests, and infusion related services as well as submitting referrals for specialty appointment requests
  • Triaging and managing high volume of patient telephone calls, and obtaining intake information from patients and referring physician’s offices
  • Coordinating and maintaining providers’ master clinical schedules
  • Ordering and obtaining scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results
  • Maintaining confidentiality and privacy, consistent with HIPAA guidelines.
Qualifications:
  • Medical administration or scheduling experience
  • Microsoft Office proficiency: Outlook, Word, Excel
  • Customer service and interpersonal skills
  • Epic EMR experience preferred
Compensation:
  • $25-27
...Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP

Salary : $25 - $27

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