Mail and Print Service Speicalist

Overview

Complete Management Solutions (CMS) is a provider of Workplace Support Services. These services include, but are not limited to document services, mail services & reception services. At CMS, we aim to deliver exceptional client experiences keeping our clients workplace working!

We are currently looking for a Mail and Print Specialist who will be responsible for processing all mail functions including, but not limited to print & copy, messenger, courier, fulfillment, and distribution of all incoming & outgoing mail products & services. Other responsibilities and qualifications are detailed below:

Responsibilities:

• Operating functional equipment; including metering, x-ray, inserting (where applicable) and other equipment. Digital mail strongly preferred
• Receive, sort, open, scan, weigh, deliver/distribute, and pick up incoming and outgoing work.
• Stage work for courier pickup including required manifest(s) and documentation.
• Basic record keeping and tracking of data as required by management.
• Identify receipt of tampered work and escalate as appropriate.
• Handling of specialized items and more complex inquiries, including extensive research
• Resolving discrepencies and performing escalations
• Xerox equipment knowledge is required
• Knowledge of but not limited to Binding, Laminating, Cutting, Batch Creating and Editing as well as pitch books

Qualifications:

· Ability to follow directions and follow through on tasks.

· Good customer service skills.

· Able to work productively in a fast-paced team environment.

· Detail and deadline oriented with strong emphasis on safeguarding all personal and confidential information.

· General understanding of Microsoft Office products; including Outlook (email system).

· Scanning experience is a plus.

. Attention to detail is a must.

· Must be comfortable with use of basic business technology.

· Good oral and written communication skills.

· Able to lift and push items of significant weight (up to 50 lbs).

· Able to stand and walk for long periods of time.

· High school diploma or equivalent required.

· Prior experience in a mail production environment preferred.

Benefits:

· Full Medical, Dental, Vision insurance offered upon completion of probationary period

· Exceptional PTO program including paid holidays, Vacation and Sick time.

· 401k Program

· Company funded group life Insurance.

· Supplemental insurance options available.

· Competitive Pay

· Promote from within program.

Full Time:

Salary $22.00-$23.00 Per Hour

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• How do your previous roles pertain to this position?

Experience:

• Customer service: 5 years (Required)
• banking: 1 year (Preferred)
• Production Printing: 3 years (Required)
• Mailroom: 2 years (Required)

Work Location: In person

Salary : $22 - $23