What are the responsibilities and job description for the Office Manager – Sales-Driven Leadership Role (Bilingual – Spanish/English) position at Complete Dental Works NJ?
Office Manager – Sales-Driven Leadership Role
Do you love leading people and closing high-value treatments?
Do you thrive in a role where sales, communication, and patient experience come together?
We’re a fast-growing dental practice looking for an Office Manager who is a closer and operational leader. If you’re passionate about helping patients say yes to life-changing dentistry, this role is for you.
What You’ll Do — Sales First
- Present and close high-ticket treatment plans (veneers, implants, cosmetic cases)
- Lead the full sales cycle: consultation, presentation, financing, and close
- Convert warm leads from phones, social media, events, and referrals
- Build trust, handle objections, and guide patients toward confident decisions
- Follow up consistently to increase case acceptance and revenue
- Track sales KPIs and drive the practice toward monthly production goals
What You’ll Do — Office Management
- Oversee daily operations to keep the practice organized and efficient
- Support, train, and supervise the front office team
- Ensure protocols, schedules, and systems are followed
- Collaborate closely with doctors and the treatment team
- Maintain a five-star experience for every patient
Who You Are
- A natural closer with strong communication and persuasion skills
- Confident presenting and selling high-value treatment plans
- Organized, disciplined, and able to lead a team
- Motivated by results, goals, and helping patients improve their health and confidence
- Bilingual (English/Spanish) preferred
- Sales experience in dental, medical, beauty, luxury, or other high-ticket services is a strong plus
Perks
- Competitive base salary plus uncapped commission
- Health and dental benefits
- Career growth and leadership opportunities