What are the responsibilities and job description for the Dental Receptionist position at Complete Dental Solutions of Florida?
Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental clinic, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires strong communication skills, and attention to detail.
Responsibilities
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and manage the dental office calendar.
- Handle patient inquiries via phone and in person with excellent phone etiquette.
- Verify insurance information and assist with insurance claims processing.
- Maintain accurate patient records in compliance with HIPAA regulations.
- Conduct documentation reviews to ensure completeness and accuracy of patient files.
- Assist in managing medical records and filing systems.
- Utilize EHR systems
- Collaborate with dental staff to ensure smooth operations within the clinic.
Qualifications
- Previous experience as a Dental Receptionist or in a similar medical office role is preferred.
- Strong computer skills including proficiency in Microsoft Office and EHR systems.
- Experience with medical collection processes is a plus.
- Bilingual candidates are encouraged to apply to enhance patient communication.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Strong customer service skills with a focus on patient satisfaction.
- Ability to work collaboratively within a team while also being self-motivated. Join our team as we strive to provide exceptional care to our patients while fostering a supportive work environment. We look forward to welcoming an enthusiastic Dental Receptionist who shares our commitment to quality service.
Job Type: Full-time
Work Location: In person