What are the responsibilities and job description for the Heating Air Conditioning Service Technician position at Complete Comfort Heating, Air & Plumbing?
Heating Air Conditioning Service Technician
Company Overview:
The team at Complete Comfort is looking for a skilled HVAC Service Technician to join our team. The ideal candidate has a solid technical foundation and is a natural communicator who is comfortable explaining system needs to homeowners. This role is perfect for someone who enjoys helping people and wants to grow their career in a supportive environment.
Most importantly, we are looking for teammates who share our values and join us on our core mission: To give a 5-star experience, where customers can expect the highest quality interactions and products from start to finish.
How we deliver a 5-star experience:
We approach our customers with a Service-first mindset. They have a need, and we have the ability to provide them with a solution. We must earn the right to fix their problem!
We must embrace Teamwork to deliver quality solutions to our customers. Only by working together with our teams can we provide 5-star experiences – that means effective communication, shared goals, and smooth handoffs between teammates.
Complete Comfort is an industry leader in HVAC and Plumbing, and we must be Ambitious to pursue work for our team and be confident that we have the best solutions for our customers!
Complete Comfort’s reputation depends on our team working with Integrity at all times. Once we understand a customer’s situation, we communicate the findings and solutions we can provide honestly and with urgency.
Customers will remember when a job took longer than planned or hit unforeseen challenges – and they will never forget if the solution is way above, or way below expectations. By earning the customer’s business, we must Own their problem and our solution, from buy-in all the way through to after the service has been provided.
Responsibilities
- Perform routine maintenance, system diagnostics, and repairs on residential HVAC systems.
- Clearly and professionally explain findings to homeowners, presenting them with effective repair or replacement options.
- Maintain a positive and resilient attitude, understanding that your role is to educate and provide solutions, not just make a sale.
- Collaborate with team members to ensure a high standard of service on every call.
- Keep accurate records of all service visits, parts used, and recommendations made.
Requirements
- 2 years of experience as an HVAC Service Technician.
- Solid understanding of residential HVAC systems, components, and diagnostics.
- A positive attitude and a genuine desire to help customers.
- Excellent communication skills with the ability to explain technical issues in simple terms.
- Valid driver's license with a clean driving record.
- EPA Section 608 Certification is required.
Company Overview
Complete Comfort is a leading, family-owned HVAC company in Greenwood where we invest in our employees' success. We're known for our 5-star customer service and a positive team culture that supports professional growth. If you are a motivated technician looking to build a long-term career with a company that values its people, we encourage you to apply.
Benefits
- Company-provided service truck and fuel card.
- Comprehensive Health, Dental, and Vision insurance.
- 401(k) retirement plan with company matching.
- Life insurance.
- Paid Time Off (PTO).
- Ongoing paid training and professional development opportunities.
Job Type: Full-time
Schedule:
- 8-hour shift
- Monday to Friday
- Year-round work
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- HVAC: 1 year (Preferred)
License/Certification:
- EPA Type II (Preferred)
Work Location: In person