What are the responsibilities and job description for the Medical Front Office Receptionist, Emergency Room (PRN - Days & Nights) - Colorado Springs position at Complete Care ER?
Medical Front Office Receptionist, Emergency Room (PRN – Days amp; Nights) - Colorado Springs
Hiring an experienced Medical Front Office Receptionist for our Colorado Springs, Colorado freestanding ER. This is a role with day and night shifts. You will handle patient registration, medical front desk, insurance verification, EMR data entry, and customer service in a fast paced emergency room. Must have medical office experience and flexible availability. Competitive pay and supportive team. Apply now to join Complete Care - Colorado Springs.
Location: Colorado Springs, Colorado
Job Type: PRN, Days amp; Nights
Shifts: Days - 7am to 7pm / Nights - 7pm to 7am
Shift Commitment: Must be able to work both day and night shifts.
Job Type: PRN, Days amp; Nights
Shifts: Days - 7am to 7pm / Nights - 7pm to 7am
Shift Commitment: Must be able to work both day and night shifts.
Pay Rate: $20.00 plus Shift Differentials
Complete Care is hiring experienced Medical Front Office Receptionists for our Colorado Springs freestanding emergency room locations. This role supports patient registration, insurance verification, and medical front desk operations for day shifts. You will be the first point of contact for patients seeking emergency care, and your work directly impacts patient experience and care quality.
What You Will Do
- Welcome patients and complete check in, registration, and front desk duties
- Complete medical insurance verification, eligibility checks, and demographic entry
- Communicate with patients and families during high stress situations
- Maintain accurate documentation in the EMR or EPM system
- Coordinate paperwork and collaborate with clinical teams for smooth patient flow
- Manage phone calls, patient questions, and follow up needs
- Maintain a professional, organized front desk environment
Required Experience
- One to two years of medical insurance verification experience
- Two to three years of medical customer service or front desk experience
- Experience with EMR or EPM systems and MS Office
- BLS certification from the American Heart Association within sixty days
- High School Diploma or GED
- Must be flexible for days, weekends, and holidays
- Strong communication and active listening skills
- Comfortable working in a fast paced emergency room environment
Why Choose Complete Care - Colorado Springs
- Competitive pay
- Opportunity to work in a respected freestanding ER
- Supportive leadership and a collaborative team
- Growth opportunities and tuition reimbursement
- Modern, patient centered facilities in the DFW area
- Free Emergency Care at any of our Complete Care locations
About Complete Care
Complete Care operates multiple freestanding emergency rooms across Colorado, delivering fast, compassionate care with short wait times and top tier service. Our Colorado Springs, Austin ER locations provide full emergency care, diagnostics, and patient centered service. Every team member helps create a calm, efficient, and supportive environment for patients.
Apply Today
If you have strong medical front desk experience and want a role in a thriving ER environment, apply now.
Salary : $20 - $23