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Social Services Director

Complete Care at Germantown
Germantown, WI Full Time
POSTED ON 11/5/2025 CLOSED ON 2/7/2026

What are the responsibilities and job description for the Social Services Director position at Complete Care at Germantown?

Social Services Director

Location: Complete Care at Germantown, Germantown, WI

Shift: Full Time - Monday-Friday


SUMMARY:

Complete Care at Germantown, a leading facility in the Germantown, WI community, approaches every day with one vital goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion. We are seeking a dedicated and licensed Social Worker, responsible for identifying, assessing, and addressing the psychosocial, mental, and emotional needs of our residents and ensuring their rights are upheld.

Why Join Our Team?

If you're looking to build a stable career in a highly supportive environment, you're in the right place.

  • You will have the opportunity to build a career with an established, highly successful organization in a caring and compassionate environment.

  • We are committed to your growth and success. Come join employees who have become family!

Responsibilities: Psychosocial Care & Advocacy

As the Social Services Director, you will be the resident's primary advocate and emotional support liaison. Your core responsibilities include:

  • Assessment: Help to accurately identify resident’s psychosocial, mental, and emotional needs through regular visitation and observation.

  • Documentation: Complete Social History and Psychosocial assessment of residents promptly upon admission and routinely thereafter, ensuring compliance with federal and state regulations.

  • Care Planning: Integrate assessment findings into the interdisciplinary care planning process (MDS), contributing to a holistic plan that addresses the resident's unique needs and preferences.

  • Advocacy: Work closely with the interdisciplinary team to promote and protect resident’s rights, dignity, and self-determination throughout their stay.

  • Protection: Prevent and address resident abuse, neglect, and exploitation as mandated by law and professional licensure.

  • Discharge Planning: Coordinate discharge planning services, ensuring smooth transitions for residents back to the community or to other levels of care, and linking them with necessary post-discharge resources.

  • Support: Provide emotional support and counseling to residents and families coping with illness, disability, and long-term care placement.

  • Other duties as assigned by the Administrator.

Qualifications:

We are looking for a dedicated professional who is licensed and passionate about long-term care.

  • Education: Bachelor's Degree in Social Work (BSW) is Required.

  • License: Must possess an active, unencumbered LSW (Licensed Social Worker) or CSW (Certified Social Worker) license in the state of Wisconsin.

  • Experience: Experience in a Long Term Care (LTC) or Skilled Nursing Facility (SNF) is highly preferred and strongly recommended.

  • Skills:

  • Demonstrated ability to work independently while also functioning as a collaborative part of the interdisciplinary group.

  • Proficiency in computer knowledge for documentation (EHR/MDS).

  • Exceptional ability to build and maintain rapport with residents, family members, and peers.

Complete Care at Maple Grove is an equal opportunity employer. We're excited to hear how your skills can enhance the lives of our residents!

Complete Care at Germantown is an equal opportunity employer deeply committed to diversity, equity, and inclusion. We are excited to welcome dedicated, skilled, and compassionate Social Worker to our thriving team!

Now Hiring: Social Services Director


11.4.25

#LI-SF1

Salary.com Estimation for Social Services Director in Germantown, WI
$95,034 to $127,141
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