What are the responsibilities and job description for the Tow truck driver/operator position at Complete Auto Recovery Services Inc?
Job Summary
We are seeking a skilled Tow Truck Driver/Operator to join our team. The ideal candidate will be responsible for safely and efficiently towing vehicles, providing excellent customer service, and ensuring all operations comply with safety standards. This role requires mechanical aptitude, driving expertise, and the ability to handle various roadside situations with professionalism.
Duties
- Operate flatbed and tow trucks to recover and transport vehicles in a timely manner
- Load and unload vehicles using appropriate equipment such as forklifts or winches
- Perform basic automotive diagnostics and repairs when necessary to ensure vehicle safety before transport
- Maintain accurate documentation of all towing activities and vehicle details
- Provide exceptional customer service by assisting clients courteously during stressful situations
- Conduct routine inspections of tow truck equipment and perform minor mechanical repairs or troubleshooting as needed
- Follow all safety protocols during vehicle recovery operations, including conflict management when dealing with distressed customers or bystanders
- Ensure compliance with traffic laws and company policies during all operations
Skills
- Strong knowledge of automotive diagnostics, repair, and mechanical systems
- Experience operating flatbed tow trucks and familiarity with manual transmissions
- Valid commercial driver's license (CDL) with clean driving record
- Mechanical knowledge related to automotive repair and troubleshooting
- Ability to load & unload vehicles safely using tow truck equipment or forklifts
- Excellent driving skills with experience handling heavy-duty trucks such as tow trucks and forklift operation
- Customer service skills with the ability to manage conflict effectively in high-pressure situations
- Familiarity with automotive diagnostics, mechanical repairs, and basic troubleshooting techniques
- Strong communication skills for coordinating with dispatch and customers
This position offers an engaging work environment where safety, professionalism, and customer satisfaction are prioritized. Candidates should be dependable, safety-conscious, and ready to handle a variety of roadside recovery scenarios.
Pay: $ $29.34 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Paid time off
Work Location: On the road
Salary : $29