What are the responsibilities and job description for the Program Support Specialist position at Compeer Rochester, Inc.?
Job Title: Program Support Specialist
Location: Rochester, NY
Salary: $20 - $25/hr
Job Type: Full-Time | In-Person
Schedule: Monday–Friday, 9:00 AM – 5:00 PM (Some evenings and weekends required)
About Compeer Rochester
Compeer programs help those living with mental and behavioral health challenges reach their full potential. Caring volunteers and staff help individuals identify and develop strengths, reducing isolation and feelings of loneliness, shattering the stigma around mental health.
Through the power of human connection, Compeer serves as a bridge to better mental health and community integration for all. If you are looking to make a difference in your community, this is the perfect job for you!
Salary: $20.00 - 25.00/hr
Schedule: 35-40 hours per week, M-F with some evenings and weekends required
Benefits: Flexible scheduling, paid time off, employee assistance program, health and dental insurance
POSITION DETAILS:
The Program Support Specialist provides day-to-day support to the Volunteer Services team, helping ensure volunteers and participants have a positive experience throughout the program. Working closely with the Program Coordinators, this role assists with volunteer recruitment, onboarding, participant engagement, documentation, scheduling, and communication. The Program Support Specialist helps maintain organized program operations while supporting meaningful, person-centered relationships.
Key Responsibilities:
- Support volunteer recruitment, onboarding, training logistics, and orientation activities.
- Assist with participant intake, scheduling, and follow-up communications.
- Provide administrative and logistical support for volunteer-participant relationships, including routine check-ins and scheduling.
- Maintain timely accurate documentation in accordance with program policies and procedures.
- Support participant and volunteer engagement through events and activities.
- Assist with data entry, reporting, and other program administration to support quality services and outcomes.
- Perform other duties that contribute to the success of Volunteer Services and the organization's mission.
- Reports to Director of Programs.
COMPEER VALUES IN ACTION:
Creating Connections.
One Team, One Mission
Sharing Knowledge and Expertise
Leading By Example
EDUCATION/EXPERIENCE REQUIRED
Must be at least 18 years old and have a high school diploma, high school equivalency or a State Education Commencement Credential. Valid driver’s license, safe driving record preferred, and reliable transportation required. Bi-lingual Spanish speaking individuals encouraged to apply.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Salary : $20 - $25