What are the responsibilities and job description for the Medical Front Office Staff position at Compassion Pediatrics Serv ices?
Job Overview
As a Medical Front Office Staff member, you’ll keep clinic operations moving and help patients feel welcomed and informed. You’ll coordinate appointments, manage records, support billing workflows, and communicate clearly with patients and care teams. Your impact: Accurate scheduling and documentation help patients access care smoothly and give clinical teams reliable information.
Duties
- Welcome patients, manage the front desk, answer calls, and use professional phone etiquette.
- Schedule appointments, update medical records, and manage electronic health records (EHR) and electronic medical record (EMR) systems.
- Verify health insurance information, support medical billing and collections, and assist with Medicare-related processes.
- Review documentation, care plans, and medical records; follow HIPAA and clinical confidentiality policies.
- Provide medical administrative support, filing, typing, and general clerical tasks using Microsoft Office.
Experience
- Medical office, clinic, hospital, dental clinic, front desk, receptionist, customer service, or other administrative experience is helpful.
- Strong patient service, phone communication, computer skills, typing, and 10-key typing skills are valued.
- Knowledge of medical terminology, health information management, medical coding, CPT coding, ICD coding, ICD-9, or ICD-10 is preferred.
- Familiarity with EMR/EHR platforms such as Epic, Meditech, Athenahealth, or eClinicalWorks is an asset.
- Bilingual ability and experience with medical office management are welcome; equivalent relevant experience is also valued.
Pay: $13.00 - $17.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $13 - $17