Campus Director

CAMPUS DIRECTOR, join us on our mission to create a senior living revolution where compassion meets innovation!

Who We Are

We are a company built upon a common belief that senior living communities can and should be places of vibrancy and life. We honor, recognize, and empower the extraordinary team members on this journey with us knowing we are making the world of elderhood better together. Our individual differences, life experiences, knowledge, unique capabilities, and talent are significant to our culture, resident experience, and achievements!

What You’ll Do

Guided by goodness, loyalty, faith, and fun, the Campus Director (CD) is responsible for the overall leadership, operational success, and performance of both Columbia Assisted Living and Reflections Memory Care under Compass Senior Living. This role ensures excellence in resident care, team engagement, regulatory compliance, financial performance, and occupancy growth across the campus.

As a Campus Director, you can expect a range of responsibilities and tasks.

Campus Leadership & Operational Oversight

• Provide executive leadership and daily operational oversight for both assisted living and memory care communities on campus.
• Ensure consistent execution of Compass policies, procedures, and operational standards across both communities.
• Lead campus leadership team meetings, ensuring alignment on priorities, census, staffing, clinical performance, and operational goals.
• Drive accountability across all departments including care, culinary, maintenance, life enrichment, and business office functions.
• Ensure both communities maintain a strong culture of service, engagement, and resident-centered care.
• Serve as the primary point of accountability for survey readiness, regulatory compliance, and deficiency-free outcomes.
  
  

Financial Performance & Budget Management

• Own campus financial performance including revenue, expense management, NOI, and budget adherence.
• Partner with RDO to develop and execute annual operating budgets for both communities.
• Monitor daily census, occupancy trends, and revenue performance; implement corrective actions as needed.
• Ensure labor management practices align with budgeted staffing models and acuity needs.
• Review monthly financial statements and take proactive action to address variances.
  
  

Sales & Occupancy Growth Partnership

• Partner with Regional Sales leadership and Community Relations Director (CRD) to drive occupancy growth across both communities.
• Support strategic sales planning, pipeline development, and conversion improvement efforts.
• Participate in high-level sales strategy discussions, referral relationship development, and community positioning.
• Ensure urgency in inquiry response, tour conversion, and move-in execution across the campus.
• Maintain awareness of market trends, competition, and census challenges impacting performance.
  
  

Clinical Excellence & Resident Experience

• Ensure high-quality resident care and services across assisted living and memory care.
• Partner with Health Services Directors/Resident Care Directors to ensure regulatory compliance and strong clinical outcomes.
• Oversee risk management, incident response, and quality assurance processes.
• Promote a culture of dignity, respect, and engagement for all residents.
• Ensure care plans are individualized, updated, and effectively implemented.
  
  

Team Leadership & Culture Development

• Recruit, develop, and retain high-performing leaders across both communities.
• Build strong leadership bench strength and ensure succession planning at all levels.
• Provide coaching, performance management, and accountability for department leaders.
• Foster a culture aligned with Compass values: goodness, loyalty, faith, and fun.
• Ensure effective communication across all departments and shifts.
  
  

Compliance, Risk & Quality Assurance

• Maintain full compliance with state, federal, and company regulations.
• Ensure both communities are survey-ready at all times.
• Oversee implementation of corrective action plans following audits or surveys.
• Maintain strong systems for documentation, incident reporting, and follow-up.
  
  

Community & External Relations

• Represent both communities in the local market and strengthen referral relationships.
• Build and maintain partnerships with hospitals, skilled nursing facilities, physicians, and community organizations.
• Support marketing events, tours, and outreach efforts in partnership with sales leadership.
• Promote a positive reputation for Compass Senior Living in the local community.
  
  

What You’ll Bring

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or related field preferred (or equivalent combination of education and experience).
• Minimum of 5-7 years of progressive leadership experience in senior living, healthcare, or hospitality operations required.
• Experience overseeing both Assisted Living and Memory Care operations highly preferred.
• Demonstrated success in census growth, financial performance, and team leadership.
• Strong working knowledge of state and federal regulations governing senior living communities.
• Experience with budgeting, financial statements, and operational performance management.
• Proven track record of building high-performing teams and developing internal leadership talent.
• Experience working in a fast-paced, multi-priority environment with accountability for outcomes.
• Licensure requirements (if applicable by state): Administrator license or ability to obtain within required timeframe.
  
  

Skills & Attributes

• Strong leadership presence with the ability to inspire, engage, and hold teams accountable.
• High emotional intelligence with the ability to build trust across residents, families, and team members.
• Strategic thinker with strong operational execution skills.
• Financial acumen with ability to interpret data and drive performance improvement.
• Excellent communication skills, both written and verbal, with ability to influence at all levels.
• Strong organizational skills with the ability to manage multiple priorities across two communities.
• Commitment to excellence in resident experience and service delivery.
• Ability to coach, mentor, and develop leaders while building long-term bench strength.
• Comfortable making decisions in a dynamic and sometimes ambiguous environment.
• Highly visible, hands-on leadership style with strong follow-through and accountability mindset.
• Alignment with Compass Senior Living values: goodness, loyalty, faith, and fun.
• Passion for creating a culture of dignity, engagement, and belonging for residents and team members.
• You will meet all health requirements as specified by state and/or federal regulations.
• You will have the ability to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
• You will pass a criminal background check.
• You will have the ability to perform job responsibilities with or without accommodation.
  
  

What We Offer

• Benefits for all team members, regardless of employment status:
• Accrue vacation and sick time starting your first day!
• 401(k) retirement savings plan after 90 days, with employer match after one year.
• Financial wellness education program.
• Wellness and Fitness Resources with savings discounts.
• Early access pay options
• Career growth through ongoing training programs and mentorship opportunities.
• Additional benefits for full-time team members
• Medical, Dental, Vision, and Voluntary Benefit options
• Employee and Family Assistance Program to support your emotional wellness.
• Education reimbursement program.
  

If you are guided by goodness, loyalty, faith, and fun and think you would be a good fit for our organization, we would love to talk with you! With a resume or an application, you are one step closer to this exciting opportunity!