What are the responsibilities and job description for the Practice Operations Director position at Compass of Hope Counseling?
The Practice Operations Director is responsible for overseeing the daily administrative and operational functions of the organization to ensure efficient, compliant, and high-quality practice operations. This role provides leadership and supervision to administrative staff and the billing department, ensuring productivity, accountability, and excellent patient/client service. The Practice Operations Director manages human resources-related matters, including employee relations, performance management, policy implementation, onboarding, and staff support. Additionally, this position is responsible for workforce planning and ensuring appropriate staffing levels are maintained to support operational needs and continuity of care.
The director collaborates with leadership to improve workflows, maintain compliance with organizational standards and regulations, and promote a positive and effective work environment.
The director collaborates with leadership to improve workflows, maintain compliance with organizational standards and regulations, and promote a positive and effective work environment.