NON-EXEMPT PATIENT SERVICES SUPERVISOR (FULL TIME)

Morrison Healthcare

• We are hiring immediately for a full time NON-EXEMPT PATIENT SERVICES SUPERVISOR position.
• Location: Northern Light Health - 489 State Street, Bangor, ME 04401. Note: online applications accepted only.
• Schedule: Full time schedule; open availability is preferred. 5:00 am to 7:00 pm, days may vary. More details upon interview.
• Requirement: Previous hospitality, food service, office, and healthcare experience is required.
• Perks: Paid time off!
• Pay Range: $22.00 per hour to $24.00 per hour.
  
  

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

In this role, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department.

Key Responsibilities:

• Assists in overseeing all food service activities related to patient meal assembly and delivery
• Ensures patient and client satisfaction meets or exceeds stated expectations
• Provides alternatives to menu as allowed on prescribed diet
• Collaborates with nursing staff on evaluation of patient meal selection, tray completion, tray delivery and tray retrieval process
• Resolves patient concerns or complaints immediately and/or via escalation
• Performs other duties as assigned
  
  

Qualifications:

• 2 years of food service experience
• Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Supervisory, leadership, management and coaching skills
• Communication skills both written and verbal, and ability to communicate with management, client, customer and associate levels
• Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet
• ServSafe Certification, preferred
  
  

Benefits For Our Team Members

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
  
  

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug-free workplace.