Bilingual English/Chinese HR & Office Administrative Assistant

Responsibilities

HR Support

• Assist with job postings, resume screening, and interview scheduling
• Communicate with candidates regarding interview times, required documents, and onboarding steps
• Help maintain employee records and HR files
• Support new hire onboarding, including collecting documents and following up on missing information
• Assist with staff scheduling updates and internal communication
• Help track employee compliance documents, trainings, certifications, track PTO, sick leave, and required paperwork
• Support HR-related administrative tasks as needed

Office Administrative Support

• Answer phone calls, emails, and general inquiries in a professional manner
• Greet visitors, applicants, and staff when needed
• Organize and maintain office files, forms, and documents
• Assist with data entry, document preparation, scanning, and filing
• Support daily office workflow and coordinate with internal departments
• Order and track office supplies
• Help prepare reports, spreadsheets, and internal trackers
• Perform other administrative duties assigned by management

Session Note Compliance Follow-Up

• Contact Behavior Technicians (BTs) and other field staff by phone to follow up on outstanding or incomplete session notes
• Track session note submission status and identify missing, late, or noncompliant documentation
• Make consistent follow-up calls to remind field workers of documentation deadlines and compliance requirements
• Document all follow-up communications and escalate unresolved compliance issues to management
• Maintain and update session note compliance trackers to support timely billing

Qualifications

• Previous office, administrative, HR, healthcare, or customer service experience preferred
• Strong communication and organizational skills
• Detail-oriented and able to follow up consistently
• Comfortable using Microsoft Office, Google Workspace, email, and basic spreadsheets
• Ability to handle confidential information professionally
• Able to multitask and work independently
• Bilingual English & Chinese
• Healthcare, home care, ABA, or medical office experience is a plus

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan

Work Location: In person

Salary : $21 - $25