What are the responsibilities and job description for the Unit Clerk – Full Time - Triage position at Compass Health?
Unit Clerk – Full Time
Triage, MARC Healing Center | 400-52700
Full-Time – 36 Hours/Week (Available Shifts: Tue-Thu Dayshift 07:30am-07:30pm OR Tue-Thu NOC Shift 07:30pm-07:30am)
Wage: $23.11 to $36.91 DOE
Union: Yes
Planned start date: External Candidates 12/15/25 (Internal Candidates 01/05/26)
About the Role
The Unit Clerk provides essential administrative and clerical support to ensure efficient operations within the Triage program at the MARC Healing Center. This role supports both program staff and clients by managing communication, documentation, scheduling, and other clerical functions while maintaining a calm, professional, and recovery-focused environment.
The Unit Clerk serves as a vital link between staff, clients, and community partners — supporting the program’s daily functions, maintaining confidentiality, and contributing to a welcoming and organized clinical setting.
Key Responsibilities
Perform data entry for client registration, service records, and file management.
Verify insurance eligibility and complete prior authorizations or admission notifications as required.
Ensure all clerical and administrative functions are performed in compliance with Compass Health policies, procedures, and protocols.
Manage purchasing and supply orders for the program.
Track and implement updates to office policies and procedures.
Collect and organize data for program and compliance reporting.
Sort, distribute, and manage incoming and outgoing mail.
Serve as receptionist as needed — greeting clients and visitors, answering phones, and assisting with inquiries.
Support crisis response at the front desk by calmly addressing urgent or symptomatic situations until clinical staff are available.
Prepare correspondence, reports, meeting minutes, and displays as assigned.
Maintain client files and ensure compliance with WAC, licensing, and contract requirements.
Participate in supervision, training, and team meetings.
Maintain HIPAA compliance and protect client confidentiality.
Demonstrate respect for diversity and commitment to trauma-informed, recovery-oriented care.
Uphold Compass Health’s Strategic Intention, Core Values, and Core Competencies.
What You Bring
High School Diploma or equivalent required; AA or BA degree preferred.
Minimum of 1 year related work experience.
Experience in a medical, mental health, or social services environment preferred.
Valid Washington State Driver’s License, vehicle, and appropriate insurance (if applicable).
Skills & Abilities
Proficiency in data entry and management of client information systems.
Strong clerical, administrative, and organizational skills.
Excellent verbal and written communication skills.
Ability to multitask and prioritize within a fast-paced environment.
Calm, solution-focused approach to problem-solving and client interaction.
Computer proficiency including Microsoft Office and Electronic Medical Records (EMR).
Ability to pass a pre-employment background check, which may include a DSHS search.
What We Offer
(benefits pro-rated for part-time employees)
Medical, dental, and vision insurance at NO COST to full-time employees.
16 days of paid vacation in the first year.
12 sick days, including a wellness day.
13 paid holidays (11 standard 2 personal choice).
$500 in professional development funds annually.
Up to 5 days of paid education leave.
403(b) retirement plan with up to 2% company match after one year.
And much more!
That’s over 45 paid days off in your first year!
Physical Demands / Work Environment
The employee will work in a Triage Facility and must be able to safely participate in de-escalation or behavioral interventions when necessary. While performing job duties, the employee must occasionally lift and/or move up to 20 pounds and is regularly required to sit, stand, walk, talk, and use close vision. The noise level in the environment is typically moderate to loud.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Compass Health
Compass Health is Northwest Washington’s behavioral healthcare leader. For over 110 years, we’ve provided compassionate and innovative care to individuals and families across Snohomish, Skagit, Island, San Juan, and Whatcom counties. Our services include outpatient treatment, crisis response, inpatient care, supportive housing, and more.
Learn more: Compassh.org
Equal Opportunity
Compass Health is an Equal Opportunity Employer, supporting equity regardless of race, color, national origin, religion, sex, age, marital status, sexual orientation, gender identity, veteran status, or disability unless based on a bona fide occupational qualification.
Education
Required- High School Diploma or better
- Bachelor or better
- Associate or better
Licenses & Certifications
Preferred- Drivers License
Skills
Required- Microsoft Excel
- PC Literacy
Behaviors
Required- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $23 - $37
