Health Information Specialist – Full Time

Mt. Vernon, WA | Health Information Program
Full-Time – 40 Hours/Week
Wage: $21.44 to $31.23 USD

About the Role

The Health Information Specialist assembles and analyzes discharged client records, answers phones, pulls and distributes charts to appropriate sites, provides documentation and invoices for release of information requests (including court orders and subpoenas), and maintains client chart filing. This role also supports the Health Information department with confidentiality and legal compliance, ensuring accurate and timely management of health records.

Key Responsibilities

• Provide consultation regarding confidentiality/legal issues within the agency, escalating to the Health Information Manager as needed.

• Maintain knowledge of statutes governing confidentiality of healthcare and behavioral health records (RCW 71, WAC 246-341, WAC 246-337).

• Respond to records release requests, subpoenas, and court orders.

• Support Health Information clerks with filing, scanning, and managing closed charts.

• Organize loose or overflow files and incorporate them into permanent records.

• Assist with purging records per state/federal law and agency policy.

• Copy, upload, or export records for legal or clinical requests.

• Invoice for medical records in internal and vendor billing systems; run billing statements.

• Receive and respond to subpoenas for records and testimony.

• Answer phones and assist walk-in clients as needed.

• Participate in supervision, trainings, and team meetings.

• Uphold HIPAA compliance, agency confidentiality standards, and professional communication with internal and external stakeholders.

What You Bring

• High School Diploma or GED required; degree or certificate in a related field preferred.

• 2–3 years of relevant experience in medical records, health information, or healthcare administration.

• Experience with electronic medical records (EMR) and document management systems.

Knowledge, Skills & Abilities

• Familiarity with alpha and numeric filing systems.

• Strong organizational skills and attention to detail.

• Problem-solving skills and ability to handle confidential PHI decisions.

• Ability to multitask in a high-volume, fast-paced environment.

• Strong communication skills, both written and verbal.

• Proficiency with Microsoft Office and EMR systems.

• Ability to maintain confidentiality and accuracy in daily tasks.

• Ability to pass a pre-employment background check.

What We Offer

(benefits pro-rated for part-time employees)

• Medical, dental, and vision insurance at NO COST to full-time employees.

• 16 days of paid vacation in the first year.

• 12 sick days, including a wellness day.

• 13 paid holidays (11 standard 2 personal choice).

• $500 in professional development funds annually.

• Up to 5 days of paid education leave.

• 403(b) retirement plan with up to 2% company match after one year.

• And much more!

That’s over 45 paid days off in your first year!

Physical Demands / Work Environment

This position works in an administrative office environment. While performing the duties of this job, the employee must occasionally lift or move 20–30 pounds (with or without accommodation) and is regularly required to sit, stand, walk, talk, and use close vision. The noise level is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Compass Health

Compass Health is Northwest Washington’s behavioral healthcare leader. For more than 110 years, we have provided compassionate, innovative mental health and substance use treatment, supportive housing, crisis response, and other essential services across Snohomish, Skagit, Island, San Juan, and Whatcom counties.

Learn more: Compassh.org

Equal Opportunity

Compass Health is an Equal Opportunity Employer, supporting equity regardless of race, color, national origin, religion, sex, age, marital status, sexual orientation, gender identity, veteran status, or disability unless based on a bona fide occupational qualification.

Experience

• 2 - 3 years: Relevant experience in medical records, health information, or healthcare administration.

Education

• High School Diploma or better

Behaviors

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.