Nursing Home Support Specialist

Nursing Home Support Specialist

Department: Adult CPRC - St. Louis - Chouteau

Employment Type: Full Time

Location: St. Louis - Chouteau Avenue

Reporting To: Jessicca Boyer

Compensation: $26.04 / hour

Description

Help individuals with complex behavioral health and medical needs build stability, strengthen independence, and thrive through compassionate, community-based support.
Schedule: Monday - Friday 8:30am-4:30pm.

The Nursing Home Support Specialist partners with individuals living in Skilled Nursing Facilities (SNFs) and Intermediate Care Facilities (ICFs) who are navigating serious mental illness alongside significant medical needs. Using a rehabilitation and recovery-focused approach, this role provides assertive case management, care coordination, advocacy, and skill-building to help individuals achieve their personal wellness goals, reduce unnecessary hospitalizations, and enhance their quality of life. This position requires regular travel and transportation of clients using a personal vehicle.

This is a great opportunity for someone who is passionate about behavioral health, enjoys building meaningful relationships, and is committed to helping people access the resources, services, and support they need to live as independently and successfully as possible.

Key Responsibilities

• Build trusting relationships with individuals and provide person-centered, recovery-oriented case management and support.
• Complete assessments, develop individualized treatment plans, and monitor progress toward wellness and recovery goals.
• Coordinate behavioral health, psychiatric, medical, and community-based services to ensure continuity of care.
• Advocate for individuals and connect them with housing, social, educational, vocational, and recreational resources.
• Support medication education and adherence while monitoring for concerns or changes in functioning.
• Collaborate with nursing facility staff, healthcare providers, family members, guardians, and community partners to promote positive outcomes.
• Provide supportive counseling, crisis intervention, discharge planning, and ongoing follow-up during transitions of care.
• Coach individuals in daily living, coping, and independent living skills that support long-term success.
• Assist with staff consultation and behavior management strategies within nursing facility settings.
• Maintain timely documentation, required reporting, and compliance with organizational and regulatory standards.

Requirements, Skills, Knowledge and Expertise

• Bachelor's degree in counseling, psychology, social work or related mental health field required
• A valid, unrestricted driver's license at the time of hire with the ability to obtain and maintain a class E MO driver's license by the end of 60-day introductory period required
• Must obtain and maintain current CPR and First Aid certification within 60 days of hire
• Must obtain and maintain certification in an approved crisis intervention methodology (CPI, MANDT, or CALM) within 60 days of hire
• Must obtain and maintain Medication Level I Aide

You'll be a great fit for this role if you:

• Are passionate about supporting individuals on their recovery and wellness journey using a strengths-based, person-centered approach.
• Build trust quickly and communicate effectively with individuals, families, healthcare providers, and interdisciplinary teams.
• Enjoy coordinating services and navigating community resources to remove barriers to care.
• Stay organized while managing multiple priorities, documentation requirements, and changing client needs.
• Remain calm, compassionate, and solution-focused in challenging or crisis situations.
• Value collaboration and believe the best outcomes are achieved through teamwork and strong partnerships.
• Are comfortable working independently in the community while maintaining a high level of professionalism and accountability.
• Have a genuine desire to inspire hope, promote wellness, and empower individuals to achieve their personal goals.

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About Compass Health Network

About Compass Health Network

Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve.

Our network includes Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness.

Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement.

Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day.

Why Join Us?

Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged.

We offer:

• Competitive Benefits
• Opportunities for career advancement
• Personal and professional development
• Licensure supervision
• Tuition reimbursement & scholarships
• Employee Assistance Program (EAP)
• Wellness program with Xponential access
• Generous paid time off and holidays
• National Health Service Corp loan repayment eligibility*

*Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status.

Your Career, Your Impact

Whether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact-every single day.

Ready to make a difference? We'd love to hear from you!

Equal Opportunity Statement
Compass Health Network is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.