What are the responsibilities and job description for the Supervisor, Guest Experience & Front of House position at Compass Group?
Join our team at Texas A&M and help shape a premier dining experience for the Aggie athletic community. As Supervisor, Guest Experience & Front of House, you’ll oversee the daily operations of our athletic dining facility, ensuring the front-of-house is clean, polished, and welcoming. This role leads a team focused on elevated cuisine, exceptional service, and a guest-first mindset. If you have a passion for hospitality and a knack for keeping things running smoothly, we’d love to meet you.
Essential Duties and Responsibilities:
Essential Duties and Responsibilities:
- Lead and support front-of-house staff to provide outstanding service and create a welcoming environment.
- Maintain a clean, organized, and professional dining space that reflects the elevated standards of Aggie Athletics.
- Monitor guest experience throughout service, ensuring quality, efficiency, and hospitality at every touchpoint.
- Coordinate with culinary and back-of-house teams to ensure seamless food service and presentation.
- Manage inventory and supplies to reduce waste and maintain operational flow.
- Ensure signage and marketing materials are current, accurate, and guest-friendly.
- Uphold company and client policies, safety standards, and operational procedures.
- Address guest feedback with professionalism and a solution-focused approach.
- Perform other duties as assigned to support the success of the operation.
Qualifications:
- Previous front-of-house or food service experience; supervisory or leadership background preferred.
- Strong communication skills and a guest-focused mindset.
- Detail-oriented with the ability to multitask in a fast-paced environment.
- Professional demeanor with a passion for hospitality and team development.
- Ability to lift and move up to 25 pounds.
