What are the responsibilities and job description for the Regional Director of Operations- Charlotte, NC position at Compass Group USA?
Fresh & Ready Foods
We Make Applying Easy! Just text JOB to 75000 & search for the requisition ID number 1522266 .
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Job Summary
Position Overview
The Regional Director of Operations leads and optimizes manufacturing, supply chain, and operational performance across multiple food production facilities. This role ensures alignment with company strategy while driving excellence in safety, quality, efficiency, and profitability. The Director partners with site leaders and corporate functions, ensuring consistent operational execution and continuous improvement across the region.
Key Responsibilities:
Leadership & Multi‑Site Management
Education
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FreshIdeas.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Fresh and Ready Foods maintains a drug-free workplace.
We Make Applying Easy! Just text JOB to 75000 & search for the requisition ID number 1522266 .
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Job Summary
Position Overview
The Regional Director of Operations leads and optimizes manufacturing, supply chain, and operational performance across multiple food production facilities. This role ensures alignment with company strategy while driving excellence in safety, quality, efficiency, and profitability. The Director partners with site leaders and corporate functions, ensuring consistent operational execution and continuous improvement across the region.
Key Responsibilities:
Leadership & Multi‑Site Management
- Provide leadership and oversight for multiple food manufacturing plants.
- Guide plant managers to meet production goals and drive operational accountability.
- Align regional performance with corporate KPIs and strategic priorities.
- Improve efficiency, throughput, and productivity across all facilities.
- Implement Lean, Six Sigma, and continuous improvement practices.
- Monitor key metrics such as OEE, yields, downtime, and labor utilization; drive corrective actions.
- Ensure compliance with FDA, USDA, HACCP, and other regulatory requirements.
- Maintain certifications such as SQF, BRC, or ISO.
- Oversee audits, inspections, and corrective action processes.
- Support regional strategy development and annual budgeting.
- Partner with Finance to manage cost controls and achieve financial targets.
- Forecast capacity, staffing, and resources to meet production needs.
- Recruit, develop, and retain high‑performing operational talent.
- Lead performance management, succession planning, and capability building.
- Build a culture of continuous learning and leadership excellence.
- Partner with supply chain teams on sourcing, inventory management, and logistics.
- Ensure timely production scheduling and delivery of finished goods.
- Resolve supplier, production, or distribution challenges.
- Serve as the liaison between regional operations and corporate functions including HR, Finance, R&D, and Marketing.
- Support Sales and Customer Service to meet customer expectations and resolve escalations.
- Champion enterprise initiatives and ensure consistent regional adoption.
Education
- Bachelor’s degree in Operations Management, Engineering, Food Science, Business, or related field, or equivalent experience.
- 5 years in food manufacturing or related industry.
- At least 2 years in senior multi‑site operations leadership.
- Proven ability to improve operational efficiency and manage budgets.
- Experience with food safety programs (HACCP, SQF, USDA, FDA).
- Strong leadership and talent‑development skills.
- Excellent problem‑solving and continuous improvement abilities.
- Working knowledge of Lean and Six Sigma methodologies.
- Effective communication and cross‑functional collaboration.
- Strong financial acumen and KPI management.
- Regional travel up to 50%.
- Office‑based with frequent visits to production environments.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FreshIdeas.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Fresh and Ready Foods maintains a drug-free workplace.