Case Manager

COMPASS Mission: Help Individuals and Families build better lives and a stronger community

SEEKING WORK, LIFE BALANCE, GREAT BENEFITS & OPPORTUNITIES FOR GROWTH?

Case Manager – Youngstown, OH, Warren, OH

Salary $: $20.00 - $21.00 per hour, includes a competitive salary and benefits package.

Shift: Dayshift, M-F

Responsibilities:

• CPST services not limited to helping with applications, assistance with ADLs, accompanying to appointments and community events, collaborating with family and significant others, and other services as necessary for the welfare of the client.
• Provide 24-hour emergency and crisis intervention response on rotating, on-call basis
• Decisions pertaining to clients’ need for additional services, resources or more restrictive settings. Appropriate choice of interventions and techniques.
• Pursues collateral contacts to gather additional psychosocial information, when indicated
• Utilizes supervision and/or consultation to mitigate risk and seek input regarding challenging circumstances.
• Completes documentation of progress notes, Individual Treatment Plans and intakes, as needed.
• Conforms to OHMHAS, CARF, and third-party payer standards and obligations.
• Communicates effectively with other service providers throughout the agency, clients’ families and significant others, and with concerned members of the community.
• Markets referral sources and maintains high level of customer service/ satisfaction.
• Attentive/responsive to feedback from clients, significant others, community partners/members.
• Assists in obtaining information about how client’s benefits will be affected when working, refers clients to benefits counseling as needed, helps clients report earnings, as needed;
• Conducts job development and job search activities with person directed toward positions individualized to the interests and uniqueness of the person.
• Assists clients in completing resumes and job applications, as needed.
• Arranges for drug screen for community assessments and ensures client’s I-9 and tax forms are properly completed.
• Maintains contacts with WFD counselors, attends and facilitates team meetings as needed, obtains authorizations and provides necessary feedback on consumer progress.
• Provides feedback on community employment opportunities, possible community work assessment and labor market trends.

Qualifications:

• High School diploma required. Bachelor’s degree preferred
• Previous mental health or community support/case management experience required.
• Experience severe and persistent mental health diagnoses, substance use disorders, and dual diagnosis.
• Knowledge of community resources is critical.
• Understanding of various mental health diagnoses. Experience working with supported employment is preferred.
• CDCA is required if a candidate does not have a Bachelor’s degree; candidate will need to have prior to hire or will need to obtain within 45 days of hire.
• Experience using computers, Electronic Health Records (Credible), office phone and cell phone, email, fax/copy machine.

Benefits:

• 401(k) with employer match
• Dental insurance, Health insurance, Vision insurance
• Disability insurance, Life insurance
• Health savings account
• Paid time off
• Referral program
• Retirement plan

Miscellaneous requirements: Criminal background check; Pre-employment drug screen; Clear driving record; TB test and First Aid/CPR. Strong social, communication and written skills. Must have the ability to develop rapport and be perceived by clients and staff as approachable. Ability to multi-task; while maintaining accuracy and organization.

Non-Exempt: Eligible for over time

AN EQUAL OPPORTUNITY EMPLOYER – SERVICE PROVIDED THROUGH AFFIRMATIVE ACTION

EOE-MF/H including persons with disabilities and veterans

HPR