Demo

Case Aide

Compass Connections
San Antonio, TX Full Time
POSTED ON 1/5/2026
AVAILABLE BEFORE 2/9/2026
It's a great feeling to work for a company that does so much good for others around the world!

Academic Req:

  • Required – High school diploma, or equivalent
  • Preferred – 2-year Associate degree from an accredited program/institution, or two or more years of college-level coursework in a related field


Certifications:

  • First Aid
  • CPR
  • Emergency Behavior Intervention


Work experience:

  • Required – 1 plus year related experience and/or training
  • Preferred – 2 plus years related experience and/or training


Critical Action Items & Measurable Deliverables:

  • Meet all federal and state regulatory guidelines and standards that apply to this position.
  • Enter information in Salesforce and UC Portal as required by agency policy and procedures.
  • Review Salesforce and UC Portal for compliance with federal guidelines, as well as state minimum standards.
  • Document information related to delays in the reunification process.
  • Review and sign children’s records in accordance with agency policy and procedures and applicable licensing and contract standards.
  • Participate in scheduled meetings, team decisions, and operations.
  • Participate in workshops, seminars, education programs, and activities that promote professional growth and development.
  • Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional information in accordance with agency policies, licensing, and/or contract requirements.
  • Work evenings, weekends, and holidays as needed or requested by the position supervisor.
  • Implement Compass Connections safety protocols, including evacuating with children and other staff in case of an emergency.
  • Maintain confidentiality in all areas of child and program operations.
  • Maintain Compass Connections' professional and ethical standards of conduct outlined in Compass Connections' employee handbook, including demonstrating respect for agency staff, children, and community members, and complying with the required dress code at all times.


Other Responsibilities:

  • Complete calls with families and/or sponsors as assigned to gather information used for reunification.
  • Develop safety and service-related resources prior to the discharge of the service population.
  • Review the UC Portal for compliance with upload requirements and ensure the input of updates as needed for safe and timely discharge.
  • Provide the National Call Center referrals for service gaps identified during 30-day calls.
  • Support assigned case management, clinical, and medical team.
  • Meet all deadlines set by the program supervisor and federal partners.
  • Foster Care Programs - Support, encourage, and recruit foster parents.


Requirements:

  • Pass a pre-employment drug screen and random drug screens throughout employment.
  • Provide proof of work eligibility status upon request.
  • Pass a pre-employment and biennial criminal background checks.
  • Demonstrate the ability to:
  • A. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics
  • B. Work collaboratively with other staff members, service providers, and professionals
  • C. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
  • D. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
  • E. Maintain computer literacy required to meet the responsibilities of the position.
  • F. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
  • 5. Demonstrate a working knowledge of all Compass Connections policies and procedures.


Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Level

Salary.com Estimation for Case Aide in San Antonio, TX
$28,348 to $34,484
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Case Aide?

Sign up to receive alerts about other jobs on the Case Aide career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$31,906 - $38,845
Income Estimation: 
$37,254 - $44,037
Income Estimation: 
$39,856 - $50,745
Income Estimation: 
$49,519 - $64,987
Income Estimation: 
$54,767 - $78,649
Income Estimation: 
$60,822 - $86,460

Sign up to receive alerts about other jobs with skills like those required for the Case Aide.

Click the checkbox next to the jobs that you are interested in.

  • Account Reconciliation Skill

    • Income Estimation: $36,960 - $49,500
    • Income Estimation: $38,472 - $48,468
  • Customer Interaction Skill

    • Income Estimation: $40,892 - $53,930
    • Income Estimation: $41,527 - $53,091
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Compass Connections

  • Compass Connections Baytown, TX
  • It's a great feeling to work for a company that does so much good for others around the world! Lead Clinician Language Required: English and Spanish Academ... more
  • 14 Days Ago

  • Compass Connections Baytown, TX
  • It's a great feeling to work for a company that does so much good for others around the world! Educational Facilitator Language Required: English and Spani... more
  • 14 Days Ago

  • Compass Connections San Antonio, TX
  • It's a great feeling to work for a company that does so much good for others around the world! Academic Req: Required – High school diploma, or equivalent;... more
  • 14 Days Ago

  • Compass Connections San Antonio, TX
  • It's a great feeling to work for a company that does so much good for others around the world! Job Description Work Requirements: Required – High school di... more
  • 15 Days Ago


Not the job you're looking for? Here are some other Case Aide jobs in the San Antonio, TX area that may be a better fit.

  • 55 Compass Connections San Antonio, TX
  • It's a great feeling to work for a company that does so much good for others around the world! Language Requirement: Fluent in English Fluent in Spanish Ac... more
  • 5 Days Ago

  • Crisis Center of Comal County New, TX
  • Shelter Case Aide Crisis Center of Comal County Department: Shelter Program | Status: Non-Exempt Make a Difference—Every Shift At the Crisis Center of Coma... more
  • 12 Days Ago

AI Assistant is available now!

Feel free to start your new journey!