Associate Director of Medical Services

A Legacy of Compassion and Impact - Be Part of Something Bigger at Compass Connections

For over 75 years, we’ve been a trusted pillar of care and support, beginning as BCFS (Baptist Child and Family Services) and evolving into what is now the First Day Foundation. Compass Connections continues to deliver life-changing services to vulnerable children and families nationwide. We provide comprehensive shelter, residential care, foster care, adoption, and community-based support services. At Compass Connections, we don’t just offer jobs — we offer purpose. Join a mission-driven team that empowers communities, transforms lives, and builds brighter futures every day. Learn more about our work and values by visiting our website.

Position Summary:

The Associate Deputy Director – Medical Services (ADD-MS) is responsible for supporting the leadership and strategic direction of medical services across the agency. This role involves supervising critical medical projects and program operations while ensuring high standards of care and regulatory compliance. The ideal candidate will bring a registered nursing background, pediatric expertise, supervisory experience, training experience, and a strong understanding of trauma-informed and culturally competent care for diverse populations, including unaccompanied minors. We are also looking for an energetic and involved leader who can lead an amazing team, but also be able to jump in and take charge of any real-life situations and bring their background to the forefront.

KEY Things to know:

• Department: Medical Services
• Salary: $121,222.00 (Bi-weekly pay)
• Location: San Antonio, TX, or Houston, TX (Baytown office)
• Employment Type: Full-Time, Permanent
• Work Schedule: Monday–Friday, 8:00 AM – 5:00 PM
• Travel: Be able to deploy to the program and be on-call as needed. You will be covering three (3) programs. The travel to California would be at most semi-annual. Local programs would be monthly.
• Benefits: Day-one health, vision, and dental insurance for the employee. Optional coverages like voluntary life insurance and spouse and child life insurance, Short-term diss / etc., PTO, Personal days earned quarterly, Vacation, twelve (12) paid holidays, and 403(B) retirement plan.

Qualifications Required:

• Active Registered Nursing License and Bachelor of Science in Nursing (BSN)
• Minimum three (3) years in a nursing leadership/management role
• Direct experience in pediatric care and understanding of child/adolescent psychology/mental health
• Demonstrated experience in crisis response, team supervision, and compliance reporting
• Proficiency in documentation, regulatory standards, and trauma-informed practice
• Valid driver's license and reliable transportation; must live near a major airport and be willing to travel as required
• Previous ORR experience (preferred)
• Bilingual in English and Spanish (preferred)

Key Responsibilities:

• Oversee assigned medical projects and special initiatives to ensure timely execution and alignment with agency goals.
• Provide rapid leadership response to critical incidents across agency sites, with the ability to mobilize within 24 hours.
• Analyze medical services data for trends, performance insights, and quality improvement, and draft quarterly and annual reports.
• Serve as a liaison for compliance and accreditation audits; conduct mock surveys and site visits to ensure ongoing readiness.
• Monitor and manage medical clinic assets, including equipment, leases, insurance, and operational needs.
• Support digital health platforms and reporting systems; maintain working knowledge of software, including UAC Portal, Point Click Care, Salesforce, SharePoint, and Compass Connections One.

Core Competencies:

• Strong critical thinking and decision-making under pressure
• High personal integrity, professionalism, and discretion
• Commitment to child welfare and medical best practices
• Effective communication and collaborative leadership
• Organizational efficiency and comfort with technology systems
• Excellent time management, conflict resolution, and the ability to adapt and pivot in a rapidly changing environment.

Review and Apply Here: https://nphosting.wd5.myworkdayjobs.com/CC_Careers/job/2330-N-Loop-1604-West-San-Antonio-TX-78248/Associate-Deputy-Director---Medical-Services_REQ-024137