AVP Information Technology

Job Summary
The role of the AVP Information Security is to ensure the streamlined operation of the Information Systems functions in alignment with the Credit Union’s objectives and strategic plan. The AVP Information Security will plan, coordinate, direct and design IT-related activities of the Credit Union as well as provide administrative direction and support for relevant daily operational activities. The AVP Information Systems will collaborate closely with decision makers in other departments to identify, recommend, develop, implement and support cost-effective and innovative solutions for all aspects of the company. This position will also define and implement IT policies, procedures and best practices.

Duties

• To accomplish this job successfully, an individual must be able to perform each essential function satisfactorily
• Represent the IT role of the credit union in operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources
• Benchmark, analyze, report on and make recommendations for the improvement and growth of the IT infrastructure
• Define business and system requirements for new technology implementations
• Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing and service provisions
• Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation and disciplinary actions, if applicable
• Manage financial aspects of the IT function, including purchasing and budgeting
• Approve and oversee assigned projects and project portfolio
• Maintain a high level of technical competence at all levels of data processing while striving for enhanced user productivity through implementation of new software technology where applicable
• Attend, and contribute to, manager, staff and board meetings as required
• Exhibit excellent interpersonal and communication skills, fostering an environment of open and authentic communication
• Adhere to all Compass Community Credit Union standards, serving as a role model to other team members as well as to our members
• Represent and promote the Credit Union within the community through participation in relevant Credit Union sponsored events, philanthropic opportunities and civic events
• Oversee the implementation and compliance with the Information Security program which encompasses Vendor Management, Change Management and Business Continuity
• Lead the development and execution of security awareness training programs for all employees
• Direct the vulnerability management program, including coordination of regular scanning, patch management oversight and remediation of findings from penetration testing and security assessments
• Serve as the primary point of contact for cybersecurity audits, regulatory examinations and third-party security assessments
• Coordinate with business units to ensure security requirements are integrated into projects, systems, and vendor relationships
• Manage the security incident response plan, conducting/coordinate tabletop exercises and post-incident reviews to improve resilience
• Maintain and test the organization’s business continuity and disaster recovery plans as they relate to information security
• Ensure the secure configuration and ongoing monitoring of critical systems, networks, and cloud environments
• Oversee vendor risk management processes, ensuring third parties meet the organization’s security and compliance standards
• All other duties as assigned

Qualifications

• College degree preferred or equivalent work experience
• Current knowledge of IT operating systems
• Experience with Compass systems such as Symitar Episys and MeridianLink is a plus
• Prior financial institution experience is a plus
• Proficiency with Microsoft programs including Outlook, Word, Excel, PowerPoint and Teams
• An innovation mindset to leverage technology and identify process improvements
• Strong verbal and written communication skills
• Ability to explain complex concepts to beginner level employees exhibiting a high degree of patience, respect and empathy
• Proactive approach to problem resolution and assisting others
• Demonstrated problem solving ability and consistent, logical and effective decision-making skills
• High degree of confidentiality, professionalism and business ethics
• Ability to develop professional presentations
• Technical writing skills to develop materials including training manuals, memoranda and proposals
• An independent self-starter, yet able to facilitate and work well in a collaborative team environment
• Able to build morale and group commitment to goals and objectives; inspires and motivates others to perform well
• Thorough understanding of business implications of decisions; cost consciousness

Pay: $90,000.00 - $135,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Arcata, CA 95521

Salary : $90,000 - $135,000