Teller

Description

Are you ready to be part of a dynamic team where your skills go beyond transactions? At Valley Credit Union, our Tellers are at the heart of building relationships with our members and protecting their financial well-being. This isn't just another cashier job-it's an opportunity to grow your career in banking, develop expertise in compliance and fraud detection, and make a real difference in people's lives every day. Valley maintains a strong culture built around our Vision and Mission. We expect all employees to live by and hold others accountable to our Cultural Beliefs. It DOES matter where you belong.
If you're looking for a rewarding role with a supportive team, opportunities for growth, and the chance to serve your community, we'd love to meet you! Apply today to start your journey with Valley Credit Union.

VISION STATEMENTBuilding relationships with people in our communities.

MISSION STATEMENTUniting to achieve your dreams.
Position SummaryThe Teller provides high-quality member service to Credit Union members. This position performs limited transactional duties to serve members by receiving or paying out funds with high degree of accuracy. The Teller maintains accurate transactional records in accordance with Credit Union policies and procedures. This position promotes and refers Credit Union services, as appropriate. This is a training level position whose objective is to learn all essential teller skills and product knowledge through training and observation.

Requirements

ESSENTIAL DUTIES

• Develop basic knowledge of all Credit Union products and services that are handled or promoted by tellers.
• Develop basic knowledge on all related policies and procedures, rules and regulations for the teller area, including robbery procedures.
• Receive training and learn security procedures and all applicable regulations including Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Receive checks and cash for deposit to accounts. Receive mortgage, consumer loan, and other payments.
• Cash checks within check cashing limit and guidelines and process withdrawals; pay out money after verification of signatures and member balances. Seek approval on checks or withdrawals over limits.
• Perform any additional duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES

• Ability to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
• Knowledge of word processing, spreadsheet, email software and use of the Internet. Must be proficient in Microsoft Office programs including Word and Excel.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to demonstrate high levels of accuracy and attention to detail.
• Ability to deal calmly and professionally with diverse personalities and cultures at various levels within and outside of the organization.
• Ability to read and follow various written and oral instructions. Ability to speak clearly and deliver information in a logical and understandable sequence.
• Ability to communicate with others inside and/or outside the organization, generally regarding routine matters for the purpose of giving and obtaining information, as well as advising or referring.
• Ability to establish priorities, set goals and meet deadlines in an accurate and efficient manner. Ability to effectively handle multiple, simultaneous, and changing priorities.
• Ability to exercise courtesy, tact, and diplomacy. Ability to demonstrate highest levels of customer service and discretion when dealing with the public.