What are the responsibilities and job description for the Shop Foreman position at COMPANY WRENCH LTD?
We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the “Cutting Edge of Customer Service” to our valued customers.
The Shop Forman is responsible for the supervision of all functions within the service department for a specific branch.
Qualifications:Job Outline - The Shop Forman will fulfill the following duties and responsibilities as well as other duties and responsibilities as assigned.
- Ensure the department has all necessary tooling and resources needed to safely and efficiently complete service work.
- Develop and act on plans for completing Work Orders
- Maintain departmental objectives and goals. All objectives will be achievable and quantitatively measurable.
- Ensure all work is conducted in a safe manner
- Ensure all Company policies and procedures are followed.
- Responsible for determining repair methodologies and job flows to maximize the effectiveness, efficiency, and customer satisfaction of all service functions.
- Ensure all service department vehicles, equipment, and tooling is safe, well maintained, inventoried, tracked, and accounted for.
- Ensures all manufacturer warranty procedures are followed and understood such as warranty pictures, documentation, etc.
- All other tasks as assigned
Travel - Minimal travel is expected for this position.
Education and Experience
- High School Diploma; Diesel, Technical, or College Degree preferred
- Experience in heavy, industrial, or over-the-road equipment service operations preferred
- Experience dispatching technicians or working as a field service technician Required
Required requisites
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Specific skill requisites
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Additional Information:
- Medical, Dental & Vision Insurance
- 401K Plan Match
- Paid time off and vacation
- Paid Birthday Holiday
- Short/Long Term Disability
- Growth opportunities
- Paid Training
- Monthly Profit Sharing Bonus
- ESOP Plan
- Family owned and operated
- Long term job security
- Health and wellness program
- Discounts on products and services
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.