What are the responsibilities and job description for the Express Teammate position at Company Name?
Job Title: Express Teammate
Reports To: Express Manager/Store Manager
Woods Workplace Culture
At Woods Supermarket, the teammates’ role is more than just a job, it’s an opportunity. Teammates gain life experience that goes far beyond just serving great products in a friendly and fun environment. Woods Supermarket is an opportunity for people of all ages and backgrounds. We are looking for hard-working, team-oriented, friendly, and honest people. Perks of being a Woods Supermarket Teammate include flexible hours, a teammate discount, and competitive pay & benefits!
Successful Teammates will conduct themselves in a positive attitude and truthful character demonstrating D>E service and our Hospitality 4.
Responsibilities:
• To provide excellent guest service by smiling, greeting and thanking all guests.
• To process guest purchases quickly and accurately.
• To respond to guest questions/requests and explain store policies in a courteous manner.
• To prevent loss of money and merchandise through careful product handling, counting of money, and accurately using store procedures for the acceptance of coupons and checks.
• To clean check-stand area by sweeping floors, cleaning check-lanes, registers and scales.
• To assure the safety of self, guests and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately.
• To understand the operation, safety requirements and restraints of an electronic cash register, scanner, and intercom system.
• To perform miscellaneous tasks assigned by supervisors and managers, substituting for absent workers and performing any additional tasks necessary to provide products and services to guests during peak periods of business.
• To assure the safety of self, guests and teammates by understanding and practicing store safety rules and notifying a store manager of any potential hazard immediately.
• To perform miscellaneous tasks assigned by the manager and performing any additional tasks necessary to provide products and services to guests during peak periods of business.
• To follow safety procedures used in the operation of the baler, case cutter, pallet jack and fork-lift and floor cleaning equipment.
• Counting and recording of individual items of merchandise for inventory.
• Manual price marking/labeling of merchandise without a UPC code.
• Carry out movement of damaged/unsalable and "returnable" products from shelves to the backroom, sorting of the materials into bins and the return of damage to the reclaim center.
• Case opening and product stacking techniques to prevent damage to product.
• To communicate with manager on problems, recommendations for change, effectiveness of plans and merchandising
Work Environment:
Inside work with variations in heat/cold/dust/humidity caused by the opening of store entrance doors.
Qualifications:
Required:
• Basic mathematical ability (add, subtract, multiply, divide). Able to count and verify guest change, checks, WIC size/count, and coupons.
• Ability to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers concerning store polity/procedures and use of equipment.
• A stable work and educational history.
• The ability to read and write English. Able to read instructions, labels, printed paper and forms.
• Ability to make judgments concerning guests and the checkout of purchases.
• Good interpersonal communication skills.
Physical Demands:
This position will be required to regularly perform the following motions:
o Sit
o Stand
o Stoop
o Squat
o Bend
o Reach
o Push
o Pull
o Grip
o Twist
o Lift
o Climb
o Carry
o Walk
o Kneel
Every position title at Woods Supermarket has a physical requirement classification. The teammate must be able to perform the above motions “frequently” and “occasionally” under the strength level highlighted on the positions job description/physical capacity release form. Teammates performing in these roles are required to meet the minimum physical capacity so that they may safely perform their job duties with or without reasonable accommodation.
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Classification
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Occasionally
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Frequently
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Sedentary
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*-10lbs
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*
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Light
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*-20lbs
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*-10lbs
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Medium
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20lbs-50lbs
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10lbs-25lbs
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Heavy
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50lbs-100lbs
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25lbs-50lbs
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Very Heavy
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100lbs
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50lbs
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* = Negligible Weight
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Teammates age 18 and older will be required to safely handle and operate the following:
• Case cutter
• Utility knife
• Forklift (with proper certification)
• Pallet jack
• Compact Baler
Teammates age 18 and older who work in food prep areas will be required to safely handle and operate the following:
• Slicer
• Oven
• Fryer
• Knives
• Mixers
Safety:
• The teammate will not use drugs or alcohol on the job.
• The teammate will not create a direct threat to the health and safety of others on the job.
Woods Supermarket is committed to equal opportunity for all teammates and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Woods Supermarket’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
I have read the Job Description and am able to perform the job responsibilities and tasks of the job as described:
_______________________________ __________________________
Signature Date