What are the responsibilities and job description for the Experienced Home Care Office Manager / HR Coordinator position at Companion Services Inc.?
Companion Services Inc Home Care., a respected non-medical homecare agency based in Stamford, Connecticut, is seeking an experienced, hands-on Office Manager / HR Coordinator with direct homecare agency experience.
This role is central to the daily operations of the agency, overseeing office management, caregiver onboarding, client intake, compliance, and payroll coordination. The ideal candidate brings a strong understanding of Connecticut homecare regulations, HIPAA standards, and agency workflow, and is confident managing operations independently.
Key ResponsibilitiesAgency Operations
- Oversee and coordinate daily office operations
- Manage caregiver scheduling, staffing updates, and client communication
- Maintain accurate and complete client files, including service agreements and intake documentation
- Ensure compliance with Connecticut Department of Consumer Protection (DCP) and HIPAA requirements
- Support leadership with audits, reporting, and policy updates
Human Resources & Compliance
- Manage full-cycle caregiver onboarding (interviews, applications, background checks, credential verification)
- Maintain and audit employee files, including certifications, TB tests, CPR, and evaluations
- Track credential expirations and ensure ongoing compliance
- Coordinate payroll through ADP, including timesheet review and submission
- Handle employee matters with professionalism and confidentiality
Administrative Management
- Manage phone, email, and office communications in a professional manner
- Prepare and maintain payroll reports, invoices, and internal documentation
- Maintain organized digital and physical filing systems
- Support general office organization and operational efficiency
- Assist with light marketing or community outreach initiatives as needed
Qualifications
- 3–5 years of experience in a Connecticut homecare agency (required)
- Strong understanding of HIPAA and DCP compliance
- Experience with ADP Workforce Now or similar payroll systems
- Proficiency in Google Workspace, Excel, Word, and digital filing systems
- Strong organizational, communication, and problem-solving skills
- Self-directed, dependable, and capable of managing office operations independently
Preferred Experience
- Familiarity with homecare software such as Caresmartz or ClearCare
- Experience supervising caregivers or managing onboarding processes
- Exposure to marketing or community outreach coordination
Job Type: Part-time
Pay: $22.00 - $25.00 per hour
Education:
- Bachelor's (Preferred)
Work Location: In person
Salary : $22 - $25