Information Technology Engineer - Assistant

Compal USA Technology is a leading advanced manufacturing company specializing in the production of next-generation AI servers, cloud infrastructure, and enterprise technology solutions.

With rapidly expanding operations in Taylor and Georgetown TX, we are investing more than $235 million in manufacturing infrastructure and creating up to 1,500 careers in Central Texas. Guided by our commitment to Building Tomorrow™, we combine innovation, operational excellence, and a high-performance culture to shape the future of technology manufacturing.

The IT Engineer Assistant is responsible for the design, implementation, maintenance, and security of the organization’s overall IT infrastructure. This dual-focus role covers both system administration (servers, storage, cloud) and network engineering (LAN/WAN, firewalls, connectivity). The successful candidate will ensure high availability, optimal performance, and robust security across enterprise systems while providing technical support and participating in infrastructure improvement projects to meet evolving business needs

.
Key Responsibilities & Essential Duti

esSystems & Server Administrati

• onManage and maintain Windows Server and Linux environments, including client-side systems (Windows 10/11
• ).Administer core directory and infrastructure services: Active Directory, DNS, DHCP, Group Policy, WSUS, and SQL Serve
• r.Manage virtualization platforms (VMware, Hyper-V) and execute capacity planning and performance optimizatio
• n.Oversee enterprise messaging and collaboration platforms, including Exchange and Web Server

s.Network Design & Security Operatio

• nsDesign, deploy, and manage LAN, WLAN, and WAN infrastructure, including routers, switches, and wireless access points (e.g., Cisco, HPE Aruba
• ).Implement and manage network security: Firewalls (Palo Alto, Fortinet), VPNs, IDS/IPS, and Anti-Virus/Anti-Spam solution
• s.Monitor network traffic, enforce security policies, and proactively remediate vulnerabilities to safeguard corporate dat
• a.Manage network segmentation and access control lists (ACLs) to ensure a secure internal environmen

t.Cloud & Hybrid Connectivi

• tySupport and optimize cloud infrastructure (AWS, Microsoft Azure) and Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive
• ).Manage hybrid connectivity solutions, including MPLS, SD-WAN, and seamless cloud-to-on-premise integratio

n.Monitoring & Observabili

• tyUtilize industry-leading monitoring and observability platforms—such as Datadog, Zabbix, PRTG, LogicMonitor, or Prometheus/Grafana—to ensure system health and network performanc
• e.Establish proactive alerting and dashboarding to minimize downtime and optimize resource utilizatio

n.Backup, Recovery & Business Continui

• tyImplement and maintain robust backup and recovery solutions, with a focus on Veeam Backup & Replication and Veritas (NetBackup/Backup Exec
• ).Develop and regularly test Disaster Recovery (DR) plans to ensure data protection and business continuit
• y.Manage storage infrastructure and ensure data integrity across repositorie

s.Troubleshooting & Project Suppo

• rtProvide Tier 2/3 technical support for escalated hardware, software, and network issue
• s.Participate in IT infrastructure projects, including office expansions, system upgrades, and server migration
• s.Develop automation scripts (PowerShell, Python, or Bash) to streamline repetitive tasks and improve operational efficienc

y.Documentation & Collaborati

• onMaintain accurate technical documentation, including network diagrams, system configurations, and standard operating procedures (SOPs
• ).Communicate effectively in English with internal teams, management, and external vendors to ensure project alignmen

t.
Qualifications & Ski

llsEducation & Experie

• nceEducation: Bachelor’s Degree in Computer Science, Information Technology, or a related fie
• ld.Experience: At least 2 years (2 years) of professional experience in System or Network Administrati

on.Technical Knowledge & Abilit

• iesSystems: Proficiency in Windows/Linux OS and M365 Administrati
• on.Networking: Solid grasp of TCP/IP, VLANs, Routing/Switching, and SD-W
• AN.Security: Hands-on experience with Palo Alto or Fortinet firewall manageme
• nt.Backup: Familiarity with Veeam or Veritas backup software suit
• es.Virtualization: Practical experience in VMware or Hyper-V environmen
• ts.Scripting: Ability to use PowerShell, Python, or Bash for system/network automati
• on.Soft Skills: Strong analytical problem-solving skills and the ability to explain technical concepts clear

ly.Preferred Certificati

• onsCisco (CCNA), Fortinet (NSE4), or Palo Alto (PCCET/PCNS
• A).Veritas or Veeam related technical certificatio
• ns.Microsoft Certified (Azure Administrator or M365 Fundamental
• s).CompTIA Security or Networ