What are the responsibilities and job description for the Front Desk Representative (GSA) position at CommWell?
Make a Difference Where It Matters Most
Join a team that’s been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won’t just care for patients, you’ll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home.
What You’ll Do
- Input complete, accurate patient demographic information.
- Update patient financial data and verify/document benefits with proof of coverage.
- Enter visit charges to the correct payer source and collect applicable payments.
- Assist uninsured individuals and low-income families in obtaining government health insurance.
- Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment.
What We’re Looking For
Required:
- CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed.
- Clean driving record with current NC driver’s license and approved by corporate vehicle insurance vendor for driving privileges
- HS Diploma/GED
Preferred:
- Associate degree in a related field
- Three (3) years’ medical, dental, or behavioral health experience
- Bilingual
Why Join CommWell Health?
- Impact: Be part of a team that delivers life-changing care to underserved populations.
- Balance: Enjoy a supportive, flexible environment that values your well-being.
- Growth: Access continuous learning, advancement pathways, and leadership development.
- Recognition: Your voice matters. At CommWell Health, every team member “colleague” is seen, heard, and valued.
We Take Care of Our Team
- Medical, Dental & Vision Insurance – Affordable plans with options that meet your family’s needs
- 401(k) with Matching – Invest in your future with confidence
- Generous PTO – Enjoy time off with paid holidays, emergency leave, and vacation accruals
- Employee Assistance Program (EAP) – Support for your mental, emotional, and financial wellness
- Career Growth – On-the-job training, certification support, and advancement opportunities
A Team That Cares for You
At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You’ll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, “The Value of Valuing” by recognizing each person’s worth, perspective, and contributions.
Equal Opportunity Employer
CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to Join Us?
If you’re a compassionate person ready to be part of something bigger, we’d love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.