What are the responsibilities and job description for the Maintenance Business Process Analyst position at CommuteAir Recruiting Team?
Who Are We?
Whether you’re building your time in the sky or your career on the ground, we hope to be your next destination. CommuteAir is striving to be the regional airline that our passengers and employees are looking for. Our role in your career as a regional airline is an important one that we take seriously. Community, mentorship, training, and growth are all part of our DNA – we want to make your vision of a successful career in the aviation industry a reality.
Where Are We Going?
We are a dedicated United Airlines partner operating over 1,600 weekly flights, connecting people and their communities to the world via United’s Global Network. With corporate headquarters in Cleveland, Ohio, we operate a large fleet of Embraer 145 XR aircraft from two Crew hubs in Houston and Washington Dulles, along with maintenance bases in Houston, Washington Dulles, Albany, NY, and Knoxville, TN. We’ve grown significantly over the past 35 years and know that you will too.
Together We Soar
Your success is our success. Community is everything to us at CommuteAir. Our diverse team is here to provide you with the tools you need to succeed. By adopting a data-driven approach, we’re innovating the traditional path to mainline by raising the bar and setting the standard for employee training and development. We offer our team comprehensive benefits, competitive pay, internal advancement programs, and personal access to flight benefits on the Star Alliance network for yourself and your family.
Commitment to Inclusion
CommuteAir is an equal-opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment. We encourage applications from individuals of all backgrounds and experiences.
Artificial Intelligence in Hiring Notice
CommuteAir uses artificial intelligence and automated tools to support parts of our application review and recruiting process, including identifying relevant qualifications and managing candidate communications. These tools assist our recruiting team, but all screening, evaluation, and hiring decisions are made by humans. No AI system independently determines candidate eligibility or makes hiring decisions.
All employment decisions are made by human recruiters and hiring managers.
Applicants who need a reasonable accommodation during any part of the hiring process may contact our recruiting team for assistance.
What is the position : The Maintenance Business Process Analyst Oversee all business process development, implementation, maintain documentation, and propose changes to improve current processes. Support 24/7 business user support process for the maintenance system and work closely with IT to ensure high levels of availability of the system.
Essential Functions:
- Define standards for optimal use of the application's functionality based on business process flows.
- Understand and drive business process improvement by working closely with maintenance department heads.
- Identify efficiencies in processes and launch projects to improve these processes.
- Automate airworthiness control functions, via reporting and exceptions.
- Define standards for technical application support process.
- Coordinate with Maintenance Systems trainer to ensure training content is in line with process flows.
- Ensure that all maintenance manuals are aligned with maintenance business and software processes.
- Perform administrative duties within Technical Services.
- Regular attendance is an essential function of all positions at CommuteAir.
- Other duties as assigned.
General requirements & qualifications
- Previous experience with aircraft maintenance MRO systems and process development.
- Minimum bachelor's degree in aviation related field preferred.
- Excellent interpersonal skills and strong verbal and written communication skills. Must have the ability to multi-task, and solve problems
- Able to work nights, weekends, and travel based on operational needs.
- Organized with the ability to multi-task and manage competing priorities regularly
- Ability to read, speak and understand the English language.
- Legally authorized to work in the USA.
Physical Requirements:
Sedentary Work:
Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, sedentary work involves sitting most of the time and walking /standing occasionally
Visual Acuity:
Machine operators with inspection Includes: inspection, close assembly, clerical administrative; This is a minimal standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer, extensive reading, visual inspection involving small defects, small parts, operation of machines using measuring devices, assembly or fabrication of parts
Environmental Conditions:
Inside environmental conditions; protection from weather conditions but not necessarily from temperature changes.
ADA Compliance:
CommuteAir is committed to providing equal employment opportunities and a workplace that is inclusive and accessible to all individuals. In accordance with the Americans with Disabilities Act (ADA) and applicable laws, CommuteAir ensure reasonable accommodations are available to qualified individuals with disabilities throughout the hiring process and during employment. Our goal is to foster a respectful, inclusive environment that supports accessibility and equity.
The above constitutes the general expectations of the role and should not be considered all inclusive. While some things may change as the position evolves, we expect every Commute Air employee to act in the best interest of the company, our employees, and our passengers