Crew Scheduling Supervisor

What the position is: The Crew Scheduling Supervisor oversees and supports the Crew Scheduling team and is available to step in to situations that warrant a higher level of action.

Essential Functions:

• Must have a detailed working knowledge of:

• Applicable Federal Aviation Regulations (FAR’s)
• Crew Member Collective Bargaining Agreements (CBAs)
• Company crew scheduling procedures and policies

• Guide, supervise, empower and develop the skills and abilities of all crew scheduling employees.
• Ensure crew member assignments are in accordance with the applicable Federal Aviation Regulations (FAR’s) and Collective Bargaining Agreements (CBAs) to include qualifications and international rules.
• Maintain and monitor the day-to-day operations, including crew staffing and legality concerns.
• Provide on the job training for new employees within the department - training to include FARs, CBAs, as well as department and organizational policies and procedures.
• Hire, discipline, and offer termination recommendations.
• Responsible for all Crew Scheduling employees schedule and evaluating PTO, shift trades and sick time.
• Management of department coverage concerns and overtime.
• Responsible for the accuracy and completeness of all data within the Crew Scheduling system.
• Ability to provide constructive feedback and solutions to leadership.
• Ensure employees abide by Crew Scheduling, Crew Travel, and Crew Payroll policies and procedures.
• Conduct system audits to ensure departmental processes and procedures meet quality assurance and compliance standards.
• Subject Matter Expert (SME) for Crew Scheduling.
• Assist with all phases and testing within Crew Scheduling platforms and systems.
• Interface with other departments to adequately plan and coordinate assignments for crew members for all scheduled, chartered and ad-hoc flights.
• Evaluate, process and communicate all non-routine requests received by other business departments.
• Provide a verbal and written operations summary and communicate it to the following crew-scheduling shift and leadership if needed.
• Conduct investigations on crew scheduling processes as needed or requested.
• Complete delegated projects from leadership to include audits, data trending, and other needs.
• Regular attendance is essential for all positions at CommuteAir.
• Other duties as assigned.

General requirements & qualifications:

• Excellent communication skills, leadership skills, and the ability to work with all levels of management.
• Able to work any shift and change shifts at short notice.
• High School Diploma or equivalent.  Some college coursework preferred.
• Excellent command of the English language, both written and verbal.
• At least six months experience in Crew Scheduling or related management experience.
• Organized with the ability to multi-task and manage competing priorities regularly.                            
• Ability to read, speak, and understand the English language.
• Legally authorized to work in the USA. 

Physical Requirements:

Sedentary Work     

Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, sedentary work involves sitting most of the time and walking /standing occasionally with or without accommodation.

Visual Acuity:

Includes inspection, close assembly, clerical administrative; This is a minimal standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer, extensive reading.

Environmental Conditions:

Inside environmental conditions; protection from weather conditions but not    necessarily from temperature changes.    

ADA Compliance:

CommuteAir is committed to providing equal employment opportunities and a workplace that is inclusive and accessible to all individuals. In accordance with the Americans with Disabilities Act (ADA) and applicable laws, CommuteAir ensure reasonable accommodations are available to qualified individuals with disabilities throughout the hiring process and during employment. Our goal is to foster a respectful, inclusive environment that supports accessibility and equity.

The above constitutes the general expectations of the role and should not be considered all inclusive.  While some things may change as the position evolves, we expect every Commute Air employee to act in the best interest of the company, our employees, and our passengers