TAY Trauma Case Manager

Job Description: Transitional Age Youth Case Manager

DEPARTMENT: Jail Health Services: Behavioral Health and Reentry Programs

Core Job Description

Responsible for providing behavioral health treatment, care management and care coordination services to Transitional Age Youth incarcerated in the San Francisco City and County Jail system. Conducts trauma screenings and needs assessments and works collaboratively with clients to develop comprehensive reentry plans. Adheres to all State, Federal and County documentation standards and HIPAA regulations. Is computer literate and competent in electronic health record documentation. Bachelor Degree is required.

Summary of Major Job Responsibilities

Under administrative direction and clinical supervision, provides evidence based treatment with a focus on reentry planning to a caseload of transitional age youth suffering from a history of trauma. As a staff member, the case manager is responsible for the mission of Jail Health Services’ Behavioral Health and Reentry Services programs as outlined in the specific areas of responsibility.

Specific Areas of Responsibilities

• Conducts trauma screenings and behavioral health evaluations with individuals incarcerated in the San Francisco City and County Jail who are between the ages of 18 and 25.
• Collaborates with patients to develop comprehensive reentry plans.
• Provides evidence-based and trauma informed care to all patients in both individual and group treatment settings.
• Makes referrals to community treatment providers as clinically indicated.
• Works with existing treatment providers, family members and friends to prevent the patient’s disconnection from their natural community supports.
• Acts as a liaison between the patient’s natural community supports and the criminal justice and legal systems.
• Works closely with San Francisco Superior Court’s Collaborative Court programs including Young Adult Court, Drug Court and Behavioral Health Court.
• Collects demographic and treatment outcome data for the incarcerated TAY population.
• Provides follow-up treatment after community placement, as indicated.
• Provides in custody mental health treatment including, but not limited to, individual, group and milieu therapy.
• Routinely assesses for client safety.
• Charts on patients.
• Develops treatment plans.
• Refers to psychiatrist for medication when indicated.
• Follows all policies and procedures of the program.
• Imparts and maintains ethical standards
• Promotes high quality treatment that is grounded in the principles of wellness and recovery.
• Works with Jail Health Services staff and other treatment providers to ensure integrated care.
• Wears appropriate, professional attire at all times.
• Demonstrates commitment to the continued development of multi-cultural understanding through trainings, workshops, reading, etc.

Minimum Qualifications

• Experience working with individuals with mental illness, substance use disorders and / or characterological challenges.
• Proficiency in computer usage, including Microsoft Office products (Excel, Outlook and Word).
• Good communication skills.
• Good attention to detail.
• Ability to get to all of San Francisco’s jails and treatment facilities.
• Ability to type.
• Ability to respond quickly and use good judgment in unusual and emergency situations.
• Ability to work with prisoners in a jail environment.
• Ability to obtain and maintain a jail clearance.
• Willingness to accompany clients in the community.
• Sensitivity to and experience working with the ethnically, culturally, socially, and sexually diverse individuals, communities, agencies, and organizations which comprise the constituency of Jail Health Services.
• Ability to work independently within a multidisciplinary team and interact effectively with the medical and criminal justice system as well as community providers in order to facilitate the delivery of comprehensive behavioral health care.
• Bachelor Degree

Preferred Qualifications

• Working knowledge of DSM 5 diagnoses.
• Knowledge of evidence-based practices ie Motivational Interviewing, Cognitive Behavioral Therapy, Trauma Informed Care and Wellness and Recovery principles.
• Experience with crisis intervention, assessment, suicide prevention, and drug and alcohol treatment.
• Experience working with the Transitional Age Youth population.
• Working knowledge of psychiatric medications.

Essential Job Functions and Physical Demands

Ability to read and write, and to use a telephone and a computer. While performing the duties of this job, the employee is regularly required to sit, talk, hear, stand, and walk. The employee is occasionally required to reach with hands and arms, use hands to finger or handle, and climb. Specific vision abilities required by the job include close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Work Environment

Working in a jail frequently exposes the employee to moderate levels of noise, fumes, airborne particles and toxic or caustic chemicals. Employees work with criminal offenders, some of whom may be dangerous.

Schedule : Monday - Friday (evenings and weekends may be required)

Community Works is an equal opportunity employer committed to maintaining a culturally diverse work environment that reflects the make-up of the communities we serve. People with diverse personal experiences are urged to apply, especially people of color, bi-lingual English-Spanish speakers, lesbian, gay, bisexual and transgender individuals, women, and those that have been formerly incarcerated or impacted by incarceration.

Job Type: Full-time

Pay: $28.75 - $31.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• San Francisco, CA 94103: Relocate before starting work (Required)

Work Location: In person

Salary : $29 - $32