COTTAGE ADMINISTRATOR / DIRECTOR of LIFESTYLE ENRICHMENT

Facility:           Lutheran Home Cottages                        

Department:     Administration

             Reports To:     VP of Senior Housing Services              

             Classification:  Salary

Position Scope:   The Administrator, directs and integrates all day to day activities of the SNARL/EALR and overseas operations in accordance with the mission and objectives of the organization as set forth by the Board of Directors.  These including maintaining the highest possible of care with emphasis on maximizing the health and wellness of every resident.  Performs all duties needed to ensure efficient and effective operations that are in compliance with all Federal and State rules and regulations,

Responsibilities:

• Responsible for the development of the policies and procedures of the ACF/ALR/SNALR/EALR.
• Responsible for the operation of the ACF/ALR/SNALR/EALR, for the application and implementation of established polices and for liaison among Team Members and all departments of the ACF/ALR/SNALR/EALR and on call coverage.
• Organize functions of the ACF/ALR/SNALR/EALR through appropriate departmentalization and the delegation of duties.  Will establish formal means of accountability for those to whom duties have been assigned.
• Oversees new construction projects and maintenance of buildings, grounds and equipment of the ACF/ALR/SNALR/EALR as well as review physical conditions of the facility.
• Assist the VP of Senior Housing Services with the budget.
• Handle sale inquiries for admittance to the ACF/ALR/SNALR/EALR.
• Conducts tours as requested for interested individuals.
• Conducts programs, such as speaking engagements to develop public interest, understanding and good will.  Is a central source of information of individuals interested in securing information relative to the ACF/ALR/SNALR/EALR.
• Meets with residents on an individual of group basis to interpret policies and procedures of the ACF/ALR/SNALR/EALR as well as to listen to their concerns in order to maintain good resident relations at all times.
• Represents the facility and promote good public relations in all matters related to the ACF/ALR/SNALR/EALR.
• Responsible for maintaining and making any changes with all requirements set forth by the DOH.
• Obtain and maintain certifications with DOH, as an ACF/ALR/SNALR/EALR Administrator.
• Will be responsible for consulting, supporting and advising of issues relating to all operations of the ACF.
• Assists residents in establishing and retaining a personal physician.
• Coordinates medical appointments and referrals.
• Coordinates transportation to medical appointments, if needed.
• Schedules and assures annual resident Medical Evaluations are completed.
• Maintains a rapport with the resident’s physicians to assure their needs are being met.  Ascertains the need for additional or modified services.
• Assumes primary responsibility for the medications management service assuring compliance with DOH guidelines.
• Orders prescribed medications from pharmacies for the residents when requested and maintain a log to verify their receipt.
• Interviews, hires disciplines resident companion team members as needed. 
• Competes performance evaluations as needed through review of job skills and observation of resident care and evaluations of resident outcomes.
• Completes team member scheduling utilizing resident companion team members to carry out safe resident care while considering team member requests.  Informs Administration of staffing needs.
• Documents care and services provided to residents in their health records.  Prepares reports as requested.
• Completes the necessary forms and provides pertinent information to ascertain caring and efficient admissions, transfers and discharges.
• Provides emotional support and has an ongoing rapport with residents and their families.
• Communicates pertinent information to residents, families and medical care provided with clarity, compassion and diplomacy on a regular basis. 
• Informs VP of Senior Housing Services promptly of all serious problem or changes in resident’s condition.
• Assures compliance with Cottage’s safety and cleanliness standards and policies.
• Attends residents care plan meetings.
• Attends QAPI meetings quarterly.
• Be trained as a Home Health Aide (HHA) and perform personal care to the residents, if necessary.
• Be trained to administer medications to the residents as a HHA, if necessary.
• Performs other duties as assigned.
• Adheres to the requirements of the Lutheran Care Ministries Network Safety Program.
• Assures that all departments’ employees are trained in department-specific requirements in accordance with the Occupational Safety and Health Administration (OSHA) standards.
• Will direct and assist in training Program and oversee planning and co-ordination of all in-service programs as required by regulations and present in-services as needed.
• Demonstrated leadership and supervisory experience, including staff scheduling, coaching, performance management, and team development.
• Working knowledge of New York State ACF/ALR/SNALR/EALR and/or Adult Care Facility (ACF) regulations, or the ability to quickly learn and apply applicable regulations.
• Ability to respond appropriately to emergencies; 24-hour on-call requirement.

Minimum Qualifications

Candidates must meet one of the following education and experience requirements. Supervisory experience is required for all qualifying education pathways.

• High school diploma or equivalent and three (3) years of related healthcare, senior living, assisted living, or long-term care experience, including a minimum of one (1) year of supervisory experience.
• Associate degree from an accredited college or university in an approved field of study and two (2) years of related healthcare, senior living, assisted living, or long-term care experience, including a minimum of one (1) year of supervisory experience.
• Bachelor's degree from an accredited college or university in an approved field of study and a minimum of one (1) year of related supervisory experience.

Required Knowledge, Skills, and Abilities

• Demonstrated leadership and supervisory experience, including staff scheduling, coaching, performance management, and team development.
• Working knowledge of New York State Assisted Living Program (ALP) and/or Adult Care Facility (ACF) regulations, or the ability to quickly learn and apply applicable regulations.
• Experience overseeing quality resident care while promoting resident dignity, independence, and person-centered services.
• Strong communication and interpersonal skills with the ability to build positive relationships with residents, families, physicians, staff, and community partners.
• Excellent organizational, problem-solving, and decision-making skills.
• Ability to manage multiple priorities in a fast-paced environment while maintaining regulatory compliance.
• Proficiency with electronic health records, Microsoft Office, and other computer-based systems.
• Ability to respond appropriately to emergencies; 24 hour on-call requirement.

Preferred Qualifications

• Previous experience as an Administrator, Residence Director, or Supervisor in an assisted living, memory care, skilled nursing, or senior housing setting.
• Experience working with individuals living with Alzheimer's disease or other forms of dementia.
• Experience with state surveys, regulatory compliance, quality assurance, and risk management.
• Training or certification related to dementia care, leadership, or healthcare administration.
• Experience with budgeting, staffing, and departmental operations.
  • Current CPR and First Aid certification or ability to obtain upon hire.

Salary : $75,000 - $85,000