What are the responsibilities and job description for the Admissions Coordinator position at Community Village?
Overview:
The Admissions coordinator for Home for the Aged, oversees the admissions process, ensuring a seamless transition for new residents while maintaining high occupancy rates and compliance with regulations. This role combines sales, marketing, and administrative responsibilities, requiring strong interpersonal skills, organization, and knowledge of senior care.
Key Responsibilities:
- Admissions Process Management: Handle inquiries, referrals, and assessments for prospective residents, ensuring eligibility and appropriate placement. Coordinate with families, discharge planners, and healthcare providers to facilitate smooth admissions.
- Relationship Building: Develop and maintain relationships with hospitals, senior centers, physicians, and community organizations to generate consistent referrals and repeat business.
- Marketing and Outreach: Create and implement marketing plans to promote the facility, including conducting tours, producing materials (e.g., brochures, press releases), and participating in community events.
- Administrative Duties: Complete and process admission paperwork, verify payment sources, assign rooms in collaboration with nursing staff, and maintain accurate resident records. Generate reports on inquiries, admissions, discharges, and census data.
- Resident and Family Support: Communicate with residents and families to explain facility policies, services, and financial options. Address concerns to ensure satisfaction and a positive transition.
- Team Collaboration: Work with nursing, housekeeping, and other departments to ensure bed availability and readiness for new residents.
Qualifications:
- Education: Bachelor’s degree in healthcare administration, business, or a related field preferred. Associate’s degree or equivalent experience may suffice in some cases.
- Experience: Minimum of 2 years in healthcare, long-term care, or admissions coordination, with marketing or sales experience preferred.
- Skills: Excellent communication, leadership, and organizational skills. Ability to handle sensitive information with confidentiality.
- Personal Attributes: Compassionate, professional, flexible, and able to work under pressure. Availability for after-hours or weekend responses may be required.
Work Environment:
- Part-time position, often requiring flexibility for evenings, weekends.
- Approximately 10 hours per week.
- Work primarily in an assisted living facility, with occasional off-site visits to hospitals or community partners.
Job Type: Part-time
Pay: $20.00 - $23.00 per hour
Work Location: In person
Salary : $20 - $23