What are the responsibilities and job description for the Front Desk Receptionist/Office Assistant position at Community Support Services of Louisiana, INC.?
Overview
Community Support Services is seeking a friendly, organized, and dependable Front Desk / Administrative Assistant to join our behavioral health team. This position is often the first point of contact for our clients, so professionalism, compassion, and strong communication skills are essential.
Duties
- Greet clients and visitors in a courteous and respectful manner
- Answer and route incoming phone calls
- Schedule appointments and manage calendars
- Maintain client records and paperwork in compliance with confidentiality standards (HIPAA)
- Assist clinical and administrative staff with general office duties
- Keep the front office organized and running smoothly
Requirements
- Previous office or clerical experience preferred but not required; entry-level applicants are encouraged to apply
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Strong organizational skills with the ability to multitask efficiently
- Excellent phone etiquette and customer service skills
- Basic data entry skills with attention to accuracy and detail
- Strong computer literacy including familiarity with office management software and typing skills
- Ability to work independently with good time management skills
- Professional appearance and demeanor suitable for a front desk environment
- Ability to maintain confidentiality and professionalism at all times
Work Environment:
- Behavioral health / mental health agency
- Supportive, team-oriented atmosphere
- Meaningful work serving the community
Schedule & Pay:
- Schedule: Full-time or Part-time (to be discussed)
- Pay: Based on experience
This position provides an excellent foundation for those interested in office administration, customer service, or healthcare reception roles. We value proactive individuals who thrive in busy environments and are eager to develop their administrative skills.
Job Types: Full-time, Part-time
Pay: $9.00 - $11.00 per hour
Work Location: In person
Salary : $9 - $11