Assistant Director of Meaningful Day & Employment Services

Community Support Services, Inc. (CSS) is a non-profit organization based in Gaithersburg, MD. CSS is committed to providing inclusive and innovative community-based services to people with intellectual and developmental disabilities (IDD) in their pursuit of individually chosen life goals to live, work, learn, interact with others, and recreate in their community.

SCOPE OF WORK

The Assistant Director of Meaningful Day and Employment Services is responsible to the participants in nonresidential support services provided by CSS to ensure quality person centered services individualized to each person’s needs, preferences and interests.

RESPONSIBILITIES INCLUDE:

•  Assist the Director of Meaningful Day and Employment Services to:

• • Maintain services in compliance with state regulations, the community settings rule, and county standards

  • Support licensing surveys and audits when OHCQ/QIO visits or requests documents.

  • Respond to crisis situations promptly and support the team to complete crisis procedures, appropriate documentation or investigation, and reporting to QA per PORII  requirements and CSS procedures
    
    

• Provide intensive supervision in coordination with the assigned program coordinators for 13 to 15 individuals with intensive or complex needs.

• Provide assistance to individuals in need of creative ways to accommodate special circumstances which involve safety or provisions in the PCP or behavior intervention plan i.e. specially designed environments, modified transportation routes, back up staff support for certain situations

• Assist in the development and managing of unique programming across a variety of platforms to engage program individuals.

• Be the primary contact for program admission and assist with plan development for new adult participants.

• Assist teams with requests for service change process, track approval process, and coordinate service requests and approval with Chief Programs Officer, Coordinator of Community Services and the individual and his/her family.

• Assist with the monitoring of units for billable services under Day Hab, Employment and Personal Support services, and contacts for professional services approved for each individual in nonresidential services; assist teams to adjust service delivery as needed in creative and useful ways for each individual.

• Oversee documentation for all service hours/units and manage internal and external audits of these services.  Manage and monitor electronic visit verification in the LTSS system for tracking and billing Personal Support services for all adults.

• Assist with staff assignments, track and support staff training, approval of time worked, approval of leave requests and disciplinary actions. 

• Oversee the Preparation for the Person Centered Plans  annually for each individual. Ensure that appropriate PCP outcomes and goals are developed in accordance with the Team and that all information/assessments or other material is present at the annual team meeting for a complete PCP.

• Provide or arrange for coordinator training and feedback.  Run team meetings in the absence of the director.

• Assist the development of innovative, inclusive and creative recreational/social/therapeutic activities that benefit individuals participating in CSS services; assist with the matching of individuals to available choices of activities and monitor response , adjusting as appropriate.  

• Provide program supervision for caseloads of coordinators who are on leave or absent for Day and/or Personal Support  services.

• Coordinate with the Director of Community Engagement, Job Developer, and program team to implement comprehensive employment services by integrating individuals into community job placements, aligning daily training schedules to build and reinforce essential work skills, and monitoring ongoing individual success. 

• Assist in the development and monitoring of evening and weekend (Wrap Around) services.  

•  Assist in developing and managing transportation services.  Ensure that  individuals supported by CSS are included as appropriate in travel training opportunities.

• Provide efficient and clear communication as needed to families and caregivers of program participants.

• Provide direct oversight of all program systems in the absence of the director.

• Participate as a member of CSS leadership in meetings, agency events, and external groups or committees. 

• Assist with individual family meetings to provide updates, address issues/concerns.

• Assist with the monitoring and completion of the Monthly Status across coordinator caseloads.

• Assist with visitor tours and information sessions.

• Other duties as assigned.

The Assistant Director of Meaningful  Day and Employment Services  reports directly to the Director of Meaningful Day and Employment Services.