Clinical Services Coordinator II

 Our Mission

                                                                                                                  “Preparing Our Community to Meet Life’s challenges.”

We help everyone who comes to our door with resources for both immediate needs and long-term goals.

Our network of programs, services, and experiences strengthen individuals, families, and communities and provides opportunities for growth and economic stability.

Come join our team!

When you become an employee at the Community Renewal Team (CRT), you will join a host of others with an average tenure of nine years of service.  Some of our employees have celebrated more than twenty years of service.  You’ll participate in fun activities, themed- employee appreciation events, organization sponsored golf tournaments, etc.   We celebrate the accomplishments of employees using our Wall of Excellence highlighting employees of the month. Opportunities to grow within the organization are plentiful.  Most of our employees started in entry level positions and have been promoted throughout their career.  

BENEFITS               

401K with a matching employer contribution, medical, dental, vision, HSA Spending       

Accounts, Life Insurance, Short-Term Disability (STD)/Long- Term Disability (LTD), 

and an Employee Assistance Program.  Eligible employees are also able to participate in 

agency sponsored educational opportunities.  Eligible employees receive ten paid vacation days, six sick

paid days annually, and two personal days paid annually.   

GENERAL DESCRIPTION OF DUTIES

Under the division of Clinical Services, coordinate and provide recovery-oriented supports for clients. In supporting a recovery- oriented philosophy support clinical staff in daily tasks regarding insurance, medical services, and client triage/scheduling. 

SPECIFIC DUTIES AND RESPONSIBILITIES 
 ESSENTIAL JOB FUNCTIONS

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Provides crisis intervention services in response to emotional and/or physical distress as it relates to the roles and responsibilities assigned.
• Ensures adherence to infection control practices.
• Contact external referral sources to gather, support and maintain appropriate paperwork for medical standards of care.
• Makes referrals to outside programs for medical and/or psychological intervention through requests of medical staff.
• Monitor and manages electronic health record systems for accuracy, completed data entry when necessary.
• Orients new patients to treatment program(s).
• Provides outreach, education and assistance to individuals with insurance eligibility components.
• Identify potential customers and provide them with information about the Agency programs.
• Complete required paperwork (including customer records) in a timely fashion. Maintain customer confidentiality.
• Participate in multi-disciplinary team meetings, seminars, and trainings as stipulated by Supervisor.
• Participate with community providers as it relates to programs contents area.
• Provide presentations about programs to various agencies and other referring agencies as assigned.
•     Identifies emerging situations and responds appropriately involves Director or designee
•     Monitors/observes Urinalysis or Breathalyzer tests as needed and documents appropriately
•     Monitors and documents client vital signs, physical condition, and behaviors as part of the program structure;
•    Supports medical and clinical staff
•    Disposes of biohazard waste according to OSHA standards and practices OSHA safety standards and universal precautions.
• Performing other job-related responsibilities as assigned.

ADDITIONAL JOB FUNCTIONS

• Regular attendance
•  Attend all trainings as applicable to your credentials.
• Perform other duties as assigned.

MINIMUM QUALIFACTIONS AND EDUCATION

Education:  High School diploma with a specialized certificate in Medical Assistant preferred.

Minimum Years of Experience:  2 years of experience or any combination of training and experience that would provide the required knowledge and abilities to perform the job.

Demonstrated skills:  Ability to communicate effectively, compile written reports and maintain/review case files. Ability to work in collaboration with other service providers. Must be computer literate.

Knowledge: working with homelessness, mental health, substance use, and criminal justice clients.

Physical Exam and TB Required: Yes, required prior to appointment

Bilingual:  Preferred - Language:  Spanish speaking

ADA COMPLIANCE

Physical Ability: Tasks involve sedentary to light work, involving some reaching, handling, fingering and/or feeling of objects and materials.

Sensory Requirements: Some tasks require visual perception and discrimination. Some tasks require oral communications ability.

Environmental Factors: Tasks are regularly performed without exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, disease, vibrations, electric currents, traffic hazards, violence, toxic/poisonous agents,  disease, or pathogenic substances.