Incident Management Assistant (Full-Time)

Description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are now hiring a Full-TimeIncident Management Assistant to provide support in Syracuse, NY.The Incident Management Assistant is responsible for monitoring the systematic operations of incident management and internal investigations of residential, day, and vocational programs.

Starting pay is $27.00/per hour

Responsibilities

• Review incident documentation and verify all required elements are complete to accurately support incident packages
• Ensure incident packages are submitted timely per state regulations
• Monitor Therap General Event Records (GER’s) to verify incidents are properly documented and Reported
• Verify that all required notifications have been made to the individual’s team, management, clinical staff, and regulatory agencies
• Participate in regular incident review committee meetings, and maintain incident management database as required
• Assist in reviewing investigation recommendations with the Incident Management Coordinator and Incident Review Committee
• Report and investigate TBI and NHTD Serious Reportable Incidents to perspective RRDC
• Report and investigate TBI and NHTD Internal Recordable Incidents for identifying trends to determine any necessary policy and procedural changes
• Analyzes quarterly and annual Reportable Incident reports and internal occurrences to identify trends
• Knowledgeable of OPWDD Incident Reporting Management Application RMA
• Monitor the implementation of Incident Review Committee recommendations and report any issues
• Conduct investigation follow-up as required or requested by the Incident Review Committee
• Assist Incident Management with ensuring assigned regions comply with Community Options Abuse and Neglect Policy
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or Investigation
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
  
  

Minimum Requirements

• High school diploma or GED required; Associates/bachelor’s degree in a related field with at least three years of relevant experience preferred
• Valid driver’s license with satisfactory driving record
• Experience with community-based support for persons with disabilities
• Ability to maintain effective relationships with management, employees, regulatory/oversight agencies, and the general public
• Ability to effectively present facts and recommendations in oral and written form
• Proficient with Microsoft Office 365
  
  

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities
• University partnerships that include tuition reduction
  
  

Community Options is an Equal Opportunity Employer M/F/D/V