Outreach Enrollment Assister

pDescription/ppstrongAre you excited about a new and exciting opportunity? Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Are you interested in working for a mission-driven and innovative organization? Well, look no further! At Community of Hope, we envision Washington, DC, where everyone is healthy, housed, and hopeful. If you are ready to make a positive difference in the community, this position is for you!/strongnbsp;/ppbr//ppstrongOur mission: To improve health, end homelessness, and partner with communities to make Washington, DC more equitable./strongnbsp;/ppbr//ppstrongOur Approach and Values:/strongnbsp;/ppstrongWe celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.nbsp;nbsp;/strongnbsp;/ppstrongWe embrace diversity, welcome all voices, and treat everyone with respect and compassion./strongnbsp;/ppstrongWe lead and advocate for changes to make systems more equitable./strongnbsp;/ppstrongWe strive for excellence and value integrity in all that we do./strongnbsp;/ppbr//ppstrongPosition Summary/strong: nbsp;The Outreach and Enrollment Assister is accountable directly to the Medical Practice Manager.nbsp;nbsp;This is a full-time position, based out of our Conway Health and Resource Center in SW, DC./ppbr//ppemstrongThe pay rate for this position ranges between $24.51 - $25.48 per hour and the offer amount is determined by the candidate's education, qualifications, and experience/strong/em emstrong. Indeed provides their own estimated salary calculator and is not affiliated with COH's range./strong/em nbsp;/ppbr//ppstrongHighlighted Duties and Responsibilities:/strong/pulliProvides educational outreach to uninsured or underinsured clients of COH and DC residents to ensure that they are aware of the opportunities and requirements of the Affordable Care Act (ACA)./liliAssists with enrollment of uninsured and underinsured clients of COH and DC residents in an appropriate health insurance option or Sliding Fee Scale Program.nbsp;/liliDelivers general education about the ACA and the Exchange to patients and clients. nbsp;Assists clients with opening or accessing an account with the Exchange./liliMeets with patients and clients in person to explain IPA services, reasons to buy health insurance, and options for coverage./liliExplains affordability programs, Qualified Health Plans, Essential Health Benefits, and rights when using insurance to patients and clients./liliExplains Medicaid and DC Healthcare Alliance Programs and eligibility requirements to patients and clients./liliAssists patients and clients with their application and determining eligibility for premium tax credits and Medicaid. nbsp;Assists patients and clients with understanding web-based decision tools to help narrow the choices for qualified health plans./liliMakes referrals as needed to the DC Alliance, a broker, the Exchange, or government and community resources as needed and tracks these referrals in the consumer tracking database and documents them in eCW./liliAchieves certification and maintains expertise through continuing education provided and required by the DC Health Link Exchange Program. nbsp;/liliSupports and collaborates with the Practice Manager to actively track all pending Medicaid/Alliance applications for approval in eCW; tracks activities in eCW/Tracking tool and/or other databases as requested. nbsp;Assists with preparing reports for the DC Health Benefit Exchange or HRSA as needed./liliPerforms other duties as assigned by supervisor.nbsp;/li/ulpRequirements/pulliB.A. or equivalent experience required. nbsp;nbsp;/liliTraining in education, social work or health related field preferred./liliCommitment to work with underserved populations and ability to work in non-profit environments. nbsp;/liliDemonstrated cultural competence in communicating with low-income populations.nbsp;/liliStrong written and verbal communication skills.nbsp;/liliAbility to work with computers and electronic health record system/liliBilingual in Spanish or Amharic strongly preferred. nbsp;/liliAbility to travel to other sites required. nbsp;/liliProof of vaccinations is required. nbsp;COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law.nbsp;/liliIn relation to remote work versus on-site expectations, this position is classified as the following: nbsp;strongOn-Site/strong: nbsp;A majority or all of the position is required to work on-site. nbsp;Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire. nbsp;/li/ulpstrongAt COH, we prioritize the following well-being and work-life balance-centered benefits:/strongnbsp;/pulliRemote work opportunities are available for many, but not all, of our roles, promoting a culture of work-life balance.nbsp;/lili8-hour workdays, which include a paid lunchnbsp;/lili11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service, 25 after 10 years of service, and 30 after 15 years of service), and 12 days of paid sick leave on an annual basisnbsp;/liliAnnual performance-based raises, up to 5% of your annual paynbsp;/liliNational Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participantsnbsp;/liliTuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staffnbsp;/liliMany opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30 promotions each yearnbsp;/liliOngoing internal leadership training for supervisorsnbsp;/liliOngoing well-being activities, culture compact activities and training, and trauma-informed care initiatives and trainingnbsp;/liliMedical/Dental/Vision Plans through CareFirst BlueCross Blue Shieldnbsp;/liliLife insurance, short-term disability, and long-term disability insurancenbsp;/lili403(b) Retirement Plannbsp;/liliFlexible Spending Accounts for medical and dependent care reimbursable expensesnbsp;/liliAnd much more!nbsp;/li/ulpstrongAbout Us:/strongnbsp;/ppCommunity of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For 45 years, we have provided healthcare, housing, and community support services to make Washington, DC more equitable. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2024, Community of Hope provided about 50,000 medical visits, 6,300 dental visits, and 17,000 behavioral health visits for about 16,000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1,600 households—1,384 families and 220 individuals—experiencing homelessness in DC. Community support through Family Success Center, our WIC nutrition centers, and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy, housed, and hopeful.nbsp;nbsp;nbsp;/ppbr//ppIn 2025, we were selected as one of The Washington Post 150 Top Workplaces. nbsp;This is the 8th time we've been selected since 2014 based on feedback from our staff.nbsp;/ppbr//ppTo request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer./ppbr//p pDescription/ppstrongAre you excited about a new and exciting opportunity? Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Are you interested in working for a mission-driven and innovative organization? Well, look no further! At Community of Hope, we envision Washington, DC, where everyone is healthy, housed, and hopeful. If you are ready to make a positive difference in the community, this position is for you!/strongnbsp;/ppbr//ppstrongOur mission: To improve health, end homelessness, and partner with communities to make Washington, DC more equitable./strongnbsp;/ppbr//ppstrongOur Approach and Values:/strongnbsp;/ppstrongWe celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.nbsp;nbsp;/strongnbsp;/ppstrongWe embrace diversity, welcome all voices, and treat everyone with respect and compassion./strongnbsp;/ppstrongWe lead and advocate for changes to make systems more equitable./strongnbsp;/ppstrongWe strive for excellence and value integrity in all that we do./strongnbsp;/ppbr//ppstrongPosition Summary/strong: nbsp;The Outreach and Enrollment Assister is accountable directly to the Medical Practice Manager.nbsp;nbsp;This is a full-time position, based out of our Conway Health and Resource Center in SW, DC./ppbr//ppemstrongThe pay rate for this position ranges between $24.51 - $25.48 per hour and the offer amount is determined by the candidate's education, qualifications, and experience/strong/em emstrong. Indeed provides their own estimated salary calculator and is not affiliated with COH's range./strong/em nbsp;/ppbr//ppstrongHighlighted Duties and Responsibilities:/strong/pulliProvides educational outreach to uninsured or underinsured clients of COH and DC residents to ensure that they are aware of the opportunities and requirements of the Affordable Care Act (ACA)./liliAssists with enrollment of uninsured and underinsured clients of COH and DC residents in an appropriate health insurance option or Sliding Fee Scale Program.nbsp;/liliDelivers general education about the ACA and the Exchange to patients and clients. nbsp;Assists clients with opening or accessing an account with the Exchange./liliMeets with patients and clients in person to explain IPA services, reasons to buy health insurance, and options for coverage./liliExplains affordability programs, Qualified Health Plans, Essential Health Benefits, and rights when using insurance to patients and clients./liliExplains Medicaid and DC Healthcare Alliance Programs and eligibility requirements to patients and clients./liliAssists patients and clients with their application and determining eligibility for premium tax credits and Medicaid. nbsp;Assists patients and clients with understanding web-based decision tools to help narrow the choices for qualified health plans./liliMakes referrals as needed to the DC Alliance, a broker, the Exchange, or government and community resources as needed and tracks these referrals in the consumer tracking database and documents them in eCW./liliAchieves certification and maintains expertise through continuing education provided and required by the DC Health Link Exchange Program. nbsp;/liliSupports and collaborates with the Practice Manager to actively track all pending Medicaid/Alliance applications for approval in eCW; tracks activities in eCW/Tracking tool and/or other databases as requested. nbsp;Assists with preparing reports for the DC Health Benefit Exchange or HRSA as needed./liliPerforms other duties as assigned by supervisor.nbsp;/li/ulpRequirements/pulliB.A. or equivalent experience required. nbsp;nbsp;/liliTraining in education, social work or health related field preferred./liliCommitment to work with underserved populations and ability to work in non-profit environments. nbsp;/liliDemonstrated cultural competence in communicating with low-income populations.nbsp;/liliStrong written and verbal communication skills.nbsp;/liliAbility to work with computers and electronic health record system/liliBilingual in Spanish or Amharic strongly preferred. nbsp;/liliAbility to travel to other sites required. nbsp;/liliProof of vaccinations is required. nbsp;COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law.nbsp;/liliIn relation to remote work versus on-site expectations, this position is classified as the following: nbsp;strongOn-Site/strong: nbsp;A majority or all of the position is required to work on-site. nbsp;Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire. nbsp;/li/ulpstrongAt COH, we prioritize the following well-being and work-life balance-centered benefits:/strongnbsp;/pulliRemote work opportunities are available for many, but not all, of our roles, promoting a culture of work-life balance.nbsp;/lili8-hour workdays, which include a paid lunchnbsp;/lili11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service, 25 after 10 years of service, and 30 after 15 years of service), and 12 days of paid sick leave on an annual basisnbsp;/liliAnnual performance-based raises, up to 5% of your annual paynbsp;/liliNational Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participantsnbsp;/liliTuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staffnbsp;/liliMany opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30 promotions each yearnbsp;/liliOngoing internal leadership training for supervisorsnbsp;/liliOngoing well-being activities, culture compact activities and training, and trauma-informed care initiatives and trainingnbsp;/liliMedical/Dental/Vision Plans through CareFirst BlueCross Blue Shieldnbsp;/liliLife insurance, short-term disability, and long-term disability insurancenbsp;/lili403(b) Retirement Plannbsp;/liliFlexible Spending Accounts for medical and dependent care reimbursable expensesnbsp;/liliAnd much more!nbsp;/li/ulpstrongAbout Us:/strongnbsp;/ppCommunity of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For 45 years, we have provided healthcare, housing, and community support services to make Washington, DC more equitable. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2024, Community of Hope provided about 50,000 medical visits, 6,300 dental visits, and 17,000 behavioral health visits for about 16,000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1,600 households—1,384 families and 220 individuals—experiencing homelessness in DC. Community support through Family Success Center, our WIC nutrition centers, and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy, housed, and hopeful.nbsp;nbsp;nbsp;/ppbr//ppIn 2025, we were selected as one of The Washington Post 150 Top Workplaces. nbsp;This is the 8th time we've been selected since 2014 based on feedback from our staff.nbsp;/ppbr//ppTo request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer./ppbr//p

Salary : $25 - $25