What are the responsibilities and job description for the Automotive Service Advisor / Writer position at Community Nissan of Bloomington?
Service Advisor
Come grow with us!
Not JUST a JOB ---- A CAREER
We need a career minded, enthusiastic individual who is customer-oriented and has a desire advance.
Join our team and be part of the family at our Brand New location with a modern Gallery Style facility.
Family owned and operated Stores with Seven Total Stores and Eleven Brands.
****** Did I Mention the Shop is Air Conditioned ******
Competitive wages and benefit package. Pay Dependent on Experience, Training, and Performance.
All Factory and Mandatory Training paid.
Ideal applicants will have a desire for growth & development with the ability to operate independently and goal oriented with little to no supervision
"If you have a strong work ethic, a proven track record, and a desire to achieve above and beyond... Then we want you!"
Sales & Customer service Experience encouraged to apply
We train our Advisors to be Managers!
Service Hours:
Monday-Friday 7:00am - 6:00pm
Saturday 8:00am-2:00pm
Duties
- Greet customers and assist them with their service needs
- Perform vehicle inspections to determine necessary repairs and maintenance
- Provide accurate estimates for repair costs and timeframes
- Coordinate with service technicians to ensure timely completion of repairs
- Communicate with customers regarding the status of their vehicles
- Maintain detailed records of services performed and customer interactions
- Address customer concerns and resolve any issues in a professional manner
- Assist Team with duties
- Assist with Supervisory responsibilities
- Assist with scheduling appointments and managing the service department's workflow
Skills
To excel in this role, you should have the following capabilities:
- Strong computer skills
- Ability to multi-task
- Excellent customer service skills with the ability to build rapport with customers
- Strong organizational skills and attention to detail
- Effective communication skills, both verbal and written
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Not Required:
knowledge of automotive repair and maintenance procedures
Service or Sales experience (but is a plus)
Requirements:
- Valid Indiana Drivers License
- Clean Driving Record
- Highschool Diploma / or equivalent
Job Type: Full-time
Pay: $72,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- No nights
Work Days:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Bloomington, IN 47403 (Preferred)
Work Location: In person
Salary : $72,000 - $120,000